Field Service Systems Coordinator

Job Description

Job Description

Salary : $50,000

The Field Services Systems Coordinator reports to the Field Services Supervisor and will be responsible for providing administrative support to the operations and maintenance teams. This role involves coordinating maintenance schedules, managing records, generating maintenance reports and ensuring smooth day-to-day operations. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work in a fast-paced environment under strict time constraints.

This position typically works under general supervision and direction. Incumbents of this position regularly exercise discretionary and substantial decision-making authority.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

• Assist in the preparation of reports, presentations, and documentation
• Intake inventory and conduct inventory audits
• Perform Digital Video Audit System (DVAS) audits
• Generate reports using interactive data visualization software
• Track, record and report Key Performance Indicator (KPI) data
• Respond to helpdesk ticket inquiries
• Coordinate and schedule maintenance activities to ensure minimal disruption to operations
• Maintain accurate records of maintenance activities, equipment, and inventory
• Monitor and track maintenance requests / helpdesk ticket inquiries and ensure timely completion
• Communicate with vendors and suppliers to procure necessary materials and services
• Support the operations team in planning and executing projects
• Ensure compliance with safety regulations and company policies
• Handle administrative tasks such as filing, data entry, and correspondence
• Provide 24 / 7 administrative support
• Other duties as assigned

QUALIFICATION REQUIREMENTS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

COMPENSATION

We offer a base pay of $45,000 - 50,000, plus incentive compensation and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, and competencies. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, and PTO.

Sponsorship

This is a full-time, permanent position. US Citizens and those who are authorized to work independently in the United States are encouraged to apply. This includes GC-EAD, H4-EAD, and L1-EAD. We are unable to sponsor at this time. No OPT-EAD, H-1B, or TN candidates please.

About Neology

Neology, Inc. is a global technology company headquartered in Carlsbad, California, with manufacturing and operations facilities in North America, Latin America, Europe, and Asia Pacific. Were partnering with our customers to [re]imagine mobility by combining Artificial Intelligence with state-of-the-art tolling, automated vehicle identification and classification, data processing, and digital payment systems all delivered with superior service. Its our mission to help communities around the world enhance mobility, increase sustainability, improve safety, and generate increased revenue.