Aerospace - Account Specialist

Customer Service Representative

Responsible for monitoring "customer satisfaction" and ensuring prompt action and resolution of all customer issues. Examples include taking request for quotes, processing orders, providing follow up / status, to customers via telephone, fax, email, and customer internet portals. Review the accuracy of incoming orders, collect and input orders submitted via fax, email, voicemail, or online order entry transmission. Process order data entry to ensure the accuracy of outgoing entered orders. Will be operating as an office support staff. Perform data entry tasks and will also serve as a receptionist when necessary. Scan, file, and upload documents. Order office supplies. Assist with scheduling. Manage calendar. Place "cold" and "warm" calls to customer or potential customer to promote sales. Facilitate communication between the customer and the appropriate company department such as manufacturing, planning, and quality. Communicates regularly with clients to ensure company is meeting their expectations. Encourages, facilitates and reinforces strong relationships between customers and management.

Skills : Processing orders, Email, Data entry, Supplier management

Top Skills : Processing orders, Email, Data entry, Supplier management

Additional Skills & Qualifications : 3 years of customer service experience in a corporate setting. Knowledge of the Aerospace industry highly preferred. Computer literate - Microsoft Suite or some type of ERP / CRM. Great phone presence. Any experience with order entry a plus. Blueprint / Drawing interpretation a plus. Ability to type 30+ WPM. Experience Level : Entry Level

Job Type & Location : This is a Contract to Hire position based out of Corona, CA.

Pay and Benefits : The pay range for this position is $25.00 - $35.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type : This is a fully onsite position in Corona, CA.

Application Deadline : This position is anticipated to close on Nov 17, 2025.

About Aston Carter : Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.