Front Desk Clerk

Job Description

Job Description

Description :

We are looking for a motivated and customer-service oriented Front Desk Clerk to join our organization. As a Front Desk Clerk, you will be the first point of contact for our guests, and you will be responsible for providing exceptional customer service. You will be responsible for registering and checking guests in, answering phones, providing information about the facility and its services, and taking reservations. You will also be responsible for collecting payments, issuing room keys, and keeping the front desk area organized and presentable. If you have excellent customer service skills, a friendly demeanor, and a commitment to providing a quality guest experience, we want to hear from you!

Job Responsibilities

• Greet visitors and provide them with superior customer service
• Answer incoming calls and take messages
• Maintain a neat and organized front desk area
• Schedule appointments for customers
• Collect payments from customers
• Issue visitor passes and maintain visitor log
• Update customer information in the system
• Assist in answering customers’ inquiries
• Provide general administrative and clerical support
• Monitor office supplies and order new items
• Ensure compliance with all applicable regulations and laws
• Assist with other duties as assigned

Requirements :