Technical Project Manager (Raleigh)

Job Title : Technical Project Manager / Business Analyst Life Sciences (Patient Connect)

Location : Raleigh, NC (Onsite / Hybrid)

Type : Full-time

Overview

Were looking for a Technical PM / BA with hands-on experience in Life Sciences, specifically in Patient Connect, Patient Support Services or similar patient-centric programs. The role combines project leadership, requirement gathering and coordination with cross-functional teams to support digital patient engagement solutions.

Key Responsibilities

Lead end-to-end project planning, execution and delivery for Patient Connect initiatives.

Gather, document and refine business requirements by working closely with business teams, product owners and technology partners.

Translate business needs into functional and technical specifications for development teams.

Coordinate with engineering, QA, data, compliance and vendor teams to ensure timely delivery.

Track project milestones, risks and dependencies and maintain clear communication with stakeholders.

Support sprint planning, backlog refinement and UAT for patient engagement platforms.

Ensure all solutions follow life sciences compliance standards, including privacy, consent management and data handling guidelines.

Review system workflows for patient onboarding, enrollment, adherence monitoring, HCP interactions and program operations.

Manage documentation such as BRDs, user stories, process flows and status updates.

Partner with analytics teams to review patient program performance and identify improvement areas.

Work with external vendors or platform providers supporting Patient Connect operations.

Required Skills & Experience

Strong background in Life Sciences with Patient Connect, Patient Support Programs, HUB services or patient engagement solutions.

10+ years as a Project Manager or Business Analyst in pharma, biotech or healthcare.

Experience with digital patient platforms, CRM tools, case management systems or specialty pharmacy workflows.

Ability to write clear user stories, process flows and technical requirements.

Good understanding of data flows involving patient onboarding, eligibility checks, benefits verification and therapy adherence.

Strong communication and stakeholder management skills.

Solid understanding of Agile practices and tools (Jira, Azure DevOps, etc.).

Familiarity with compliance needs such as HIPAA, pharma regulations and patient privacy.

Nice to Have

Experience with Salesforce Health Cloud, Veeva, or other patient support platforms.

Background working with specialty pharmacies, HCP portals or patient communication systems.

Certifications like PMP, CSM or SAFe are helpful.

Education

Bachelors degree required; life sciences, engineering or healthcare background preferred.