Customer Service Rep - Work From Home

Benefits Consultant

Looking for a remote opportunity where your work matters and your earnings match your effort? We're hiring Benefits Consultants to join our growing teamno prior experience in insurance needed.

We partner with labor unions, associations, and credit unions to provide families with trusted life and supplemental health coverage. When members request information, we step in to guide and protect them.

What You'll Do:

1. Engage with members who've asked to learn more about their coverage options
2. Conduct needs-based consultations over Zoom or phone
3. Recommend tailored insurance solutions based on each family's circumstances
4. Support clients through the application and enrollment process
5. Follow up to ensure satisfaction and long-term retention
6. Attend team huddles, leadership calls, and optional skills workshops

What You Bring:

• A strong sense of responsibility and professionalism
• Confidence in speaking with others and explaining options clearly
• The ability to self-manage in a remote environment
• Basic digital fluency (email, Zoom, web forms)
• Previous experience in customer service, sales, or team leadership is helpful, but not required
• Authorization to work in the U.S. or Canada

What You'll Get:

• Remote Flexibility Work from anywhere with Wi-Fi
• Pre-Qualified Leads No cold calling or prospecting
• Weekly Pay Plus bonuses for top performance
• Long-Term Income Residuals and renewals keep paying over time
• Health Benefits Available after probation period
• Recognition & Rewards Incentive trips, leadership tracks, and team culture
• Clear Advancement Paths Promotions based on merit, not tenure