Assistant Manager

Assistant Manager

Providing full service veterinary hospital with veterinary supervised boarding, daycare, grooming & bathing 7 days a week! Our top-notch veterinary staff is available for the full care of your pet, offering your family personalized healthcare options that best suit the needs of your dog or cat. We have an in-house laboratory, pharmacy, operating room, ultrasound room, thermal imaging, digital x-ray room and dental suite with digital dental x-ray. We use state of the art equipment to provide comprehensive monitoring of vital signs during anesthetic procedures. For many specialty surgical procedures, it is also possible for board-certified surgeons to perform procedures here in our operating room, with the full support and involvement of our veterinarians. For surgery patients, we provide post-operative convalescent care, and this service is available no matter where the surgery was performed.

Reporting to the Hospital Manager, the Assistant Manager is responsible for assisting the Hospital Manager within our fast-paced, multi-doctor veterinary hospital. The Assistant Manager will assist the Hospital Manager with HR functions including hiring / staffing, training, performance management, and instituting / maintaining compliance with policies and procedures that ensure safe and efficient practices within the hospital environment, as well as administrative tasks and client relations.

Job Duties and Responsibilities

• Maintain a positive attitude in all interactions with clients, pets, and teammates.
• Partners with the Hospital Manager to address staffing needs including hiring, training, reviewing, and coaching staff.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Approve daily timesheets and correct schedules in Dayforce.
• Reconcile End of Day reports and check daily deposits.
• Proactively demonstrate the ability to show empathy towards clients and treat pets with compassion and respect.
• Address and work to resolve employee conflict and behavior.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, cash and credit card handling procedures, and opening and closing procedures.
• Meeting and exceeding business goals and objectives.
• Must possess excellent communication and conflict management skills.
• Experience leading a diverse work force and establishing a positive team environment.
• Experience leading a team in a veterinary environment is a preferred.
• Flexible scheduling including some holidays and weekends.
• Any veterinary experience strongly preferred.

Salary range $25.00- $29.00 / hr based on experience

Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401K) Life Insurance (Basic, Voluntary, & AD&D) Short Term Disability Paid Time Off Mission Pet Health offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs Teledoc Discounted Veterinary Care EAP (Employee Assistance Program) A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth. Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people.