Overview
Join to apply for the Purdue IT Student Technical Representative - Student Clerical role at Botany and Plant Pathology Department at Purdue University. This is an in-person opportunity based on the WL campus.
Location : West Lafayette, IN
- Compensation : $15.00-$19.90 per hour
Responsibilities
Provide customer support for technical questions while working at Purdue IT Learning Spaces help desks located in the HSSE and WALC library spaces.Work with a diverse customer base from the Purdue community including students, staff, and faculty members. Ensure equipment is operating normally and environments are clean and safe for patrons.Coordinate the opening, daily operations, and closing of computer labs within Purdue IT Learning Spaces.Maintain computers and printers along with lab peripherals. Report any equipment or facilities issues.Paid orientation and training will be provided.Position Requirements
Must be available to work for at least 2 full semestersCustomer service experience (not necessarily in an IT environment)Analytical, decision making, and problem-solving skillsKnowledge of computer and printer hardware and operating systems helpful but not requiredWilling to do perform required cleaning to keep work areas clean and presentableAble to work with the public and provide polite customer serviceWilling to learn new technical processes and proceduresTime managementNote : Use of laptops / tablets are not permitted during shifts.
Perks
Increase technical skills and knowledge along with expanded customer service abilitiesFurther promotion opportunities availableHours
Must provide schedule availability to work the shifts listed below. We do not schedule staff to work an opening shift following a closing one.
We use When to Work scheduling software and do our best to schedule staff in preferred work times based on preferences supplied prior to each semester.
One opening shift (6 : 30am-8 : 30am)One closing shift (8 : 30pm-11 : 00pm)One weekend shiftFriday 4 : 00pm - 8 : 00pm
Saturday between 8 : 30am-5 : 30pmSunday between 11 : 30am-10 : 00pmThe only exception to providing closing availability is to work at least three opening shifts.
Seniority level
Entry levelEmployment type
InternshipJob function
Education and TrainingIndustries
Higher EducationFLSA Status
Non-ExemptJ-18808-Ljbffr