Front Desk Associate
JOB DESCRIPTION : FRONT DESK ASSOCIATE / NIGHT AUDITOR
Title : Front Desk Associate / Night Auditor
Reports to : Front Desk Lead & General Manager
Required Tasks : According to Hotel Standards :
- Guest Check-in & Check-out
- PMS Operations
- Cash Handling & Credit Card Transactions
- Switchboard Operation and Telephone Etiquette
- Front Office Emergency / Security Procedures
- Reservations-Guest Rooms
- Assist with Administrative Duties as assigned by Management
- Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
- Set up Breakfast Bar or Refill / Monitor Cleanliness of Bar & Tables
- Minor Decision Making
- Take Group Reservations & Set up Group Blocks
- Sales of Guest Rooms with New Arrivals and Phone Inquiries
- Follow All Policies & Procedures as Outlined in the Employee Handbook
- Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
- Operate Laundry as Directed
- Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills :
- Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
- Basic Math
- Hand Writing
- Computer Skills / Keyboard / Typing Skills
- Operate a 10 Key Calculator
- Hospitable, Civil Contact with the Public
- Ability to Work Independently, with Little to no Supervision
- Ability to Complete Multiple Tasks Simultaneously
- Night Audit / Basic Accounting Skills / Training
Job Posted by ApplicantPro
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