Front Desk Associate

JOB DESCRIPTION : FRONT DESK ASSOCIATE / NIGHT AUDITOR

Title : Front Desk Associate / Night Auditor

Reports to : Front Desk Lead & General Manager

Required Tasks : According to Hotel Standards :

• Guest Check-in & Check-out
• PMS Operations
• Cash Handling & Credit Card Transactions
• Switchboard Operation and Telephone Etiquette
• Front Office Emergency / Security Procedures
• Reservations-Guest Rooms
• Assist with Administrative Duties as assigned by Management
• Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
• Set up Breakfast Bar or Refill / Monitor Cleanliness of Bar & Tables
• Minor Decision Making
• Take Group Reservations & Set up Group Blocks
• Sales of Guest Rooms with New Arrivals and Phone Inquiries
• Follow All Policies & Procedures as Outlined in the Employee Handbook
• Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag
• Operate Laundry as Directed
• Maintain a Professional Attitude to all Guests, Associates & Vendors

Required Skills :

Job Posted by ApplicantPro