Join Our Growing In-House Epic Analyst Team!

Position Summary :

SYHealth is expanding its in-house EPIC Support team and is hiring for senior and non-senior EPIC Analyst roles. Whether you're newly certified or a seasoned Epic SME, we invite you to join a highly motivated team striving to improve healthcare access for all.

Our Analysts' primary role is to have a complete working knowledge of their assigned EPIC application, to include an understanding of the assigned department workflows for the associated EPIC build, upgrade, and release process. They will work independently in managing application-related service tickets, documenting findings, and communicating status with the end-users, while also supporting problem resolution(s), enhancement requests, and project tasks by building system components, testing, documenting workflows and related information and maintenance.

To be considered for this role, candidates must either currently live in California or demonstrate a willingness to relocate prior to employment.

Essential Functions of the Job :

For Analysts (Levels I-III) :

• Builds and supports EPIC applications within scope of certification
• Works with clinical and operational teams to understand needs and optimize workflows
• Performs testing, documentation, and support go-lives
• Troubleshoots and resolves end-user issues

For Senior Analysts (Levels I-II) :

Additional Duties and Responsibilities :

Job Requirements

Experience Required :

EPIC Certification(s) Required (candidates should have one or more of the following) :

Education Required :

Verbal and Written Skills Required to Perform the Job :

Technical Knowledge and Skills Required to Perform the Job :

Equipment Used :

Working Conditions and Physical Requirements :

Qualified candidates are willing to commute to the corporate location; non-local candidates must be willing to relocate to the Southern California / San Diego County area if selected

Compensation Structure :

Universal Requirements :

To be considered for this role, candidates must either currently live in California or demonstrate a willingness to relocate prior to employment. Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment. Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.