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Mgr Tech Ops SCM

Mgr Tech Ops SCM

Southwest AirDallas, TX, US
1 day ago
Job type
  • Full-time
Job description

Manager Technical Operations (Tech Ops) Supply Chain Management

All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Manager Technical Operations (Tech Ops) Supply Chain Management (SCM) invests in our Purpose by focusing on strategic planning, Transportation Management System (TMS) implementation, and long-term growth of the logistics operation. This role defines the Departmental strategy and guides the Enterprise Logistics Team to support the execution of key deliverables while also cultivating a high-performing and collaborative supply chain to support best-in-class Airline-Supplier relationships and operational performance. The Manager Tech Ops SCM is a skilled communicator and strategic problem solver who looks forward to collaborating across various Departments to making a meaningful impact on Southwest Airlines.

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Model the Southwest Way

  • Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
  • Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
  • Invest in Leadership and self-growth through participating in continuous learning and development

Responsibilities

  • Provide direction to Leaders and administration for processes and supporting activities utilizing various technical systems to direct the planning and execution of supply chain operations in support of maintaining a 14 CFR Part 121 Carrier's fleet.
  • Serves as the primary representative, knowledge expert, and business owner for all supported functional areas.
  • Foster strong relationships with other Leaders across the Enterprise to facilitate the planning and execution of material support and address critical or emergent issues.
  • Proactively develop professional Employees and Leaders, facilitating their growth and enhancing their operational capabilities.
  • Create an environment of exceptional Customer Service, promoting accountability for operational performance and driving continuous improvement.
  • Partner with internal and external auditing teams to ensure Departmental practices comply with regulations as a Key Sarbanes Oxley Control Owner.
  • Serve as the business owner for all assigned strategic initiatives and ensure they are completed in scope, on time, and on budget.
  • Develop and implement strategic initiatives in the areas of supply market intelligence, supplier certification, contract negotiations and compliance.
  • Prioritize and develop cost-saving initiatives, assign resources, and ensure they are successfully completed.
  • Perform other job duties as directed by Leaders.

    • Knowledge, Skills and Abilities

  • Advanced knowledge of aviation supply chain management / lifecycle, sourcing / contract negotiations, and Technical Operations
  • Advanced Knowledge of business and management principles involved in strategic planning, leadership technique, production methods, and coordination of people and resources
  • Skilled in verbal and written communication with the ability to articulate views concisely and convincingly from Employees to Senior Leaders
  • Ability to build strong relationships across the Department or with internal / external stakeholders and collaborate to solve operational and strategic challenges
  • Knowledge of process development, evaluation, revision, and rollout with the ability to coach Team members on more effective compliance and performance improvement
  • Skilled in assessing the performance of yourself, other Leaders, individuals, or the organizations to make improvements by motivating, developing, and directing People
  • Knowledge of the techniques used to manage groups of related projects in a coordinated manner to optimize resources, minimize costs, and maximize benefits
  • Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
  • Ability to manage the Team through multiple operational workstreams and strategic initiatives while executing tasks simultaneously to meet Department objectives
  • Skilled in proactively identifying and mitigating potential risks to operations and strategic initiatives
  • Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions
  • Advanced ability to guide organizations or teams through periods of transformation, through the implementation of new processes, adopting new technologies, or undergoing structural reorganizations
  • Advanced ability to read and comprehend various technical documentation such as : Complex engineering documents, Service Bulletins, Airworthiness Directives, Component Maintenance Manuals, and Illustrated Parts Catalogs

    • Education

  • High School Diploma or GED

    • Experience

  • Demonstrated experience in directly or indirectly leading team(s)
  • Fully functioning, broad knowledge in :
  • System administration with various technologies (e.g. SAP ERP / VIM, Maintenix, Aeroxchange, QuickBase database management, Alteryx, Tableau, Salesforce, Workiva, Service Parts Management)
  • People Leadership with a focus on change management and leading or sponsoring a Team through process changes and continuous improvement initiatives
  • Aviation supply chain management / lifecycle
  • Sourcing and contract negotiations
  • Project management
  • Process improvement
  • Budgeting
  • Technical Operations

    • Licensing / Certification

  • N / A

    • Physical Abilities

  • Ability to perform work duties from limited space work station / desk / office area for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

    • Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
  • Day shift with the ability to work other shifts as needed with little to short notice in support of strategic activities or critical problem solving
  • Possible travel domestically and / or internationally 10-20% with flexibility needed to support strategic activities or critical problem solving

    • Pay & Benefits

    Competitive market salary from $132,200 per year to $146,900 per year

  • depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

    • Benefits you'll love :

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
  • Competitive health insurance for you and your eligible dependents (including pets)
  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
  • Pay amount does not guarantee employment for any particular period of time.
  • 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
  • ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
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    Tech Ops • Dallas, TX, US

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