Talent.com
Pre-License Training --- OnSite
Pre-License Training --- OnSiteTeleperformance USA • Okeechobee, FL, US
Pre-License Training OnSite

Pre-License Training OnSite

Teleperformance USA • Okeechobee, FL, US
24 days ago
Job type
  • Full-time
Job description

Job Description

Category : Customer Service / Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

This position will be based on-site at our Port Saint Lucie, Florida location.

Your Responsibilities

As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
  • We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

    Qualifications :

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and / or sales experience preferred.
  • College degree preferred but not required.
  • Key Competencies :

  • Process Excellence :  Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration :  Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication :  Outstanding communication, listening, and analytical skills.
  • Organizational Skills :  Strong organizational and problem-solving skills.
  • Emotional Intelligence :  Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness :  Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking :  Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented :  Proactive approach to problem-solving with a focus on creating a positive customer experience.
  • Be One of Our People

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    EOE / Disability / Vets

    Create a job alert for this search

    Onsite • Okeechobee, FL, US

    Related jobs
    Pre-License Training OnSite

    Pre-License Training OnSite

    Teleperformance • Port Saint Lucie, FL, US
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and susta...Show more
    Last updated: 27 days ago • Promoted
    Healthcare Licensed Insurance Representative - On site

    Healthcare Licensed Insurance Representative - On site

    Teleperformance USA • Okeechobee, FL, US
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and...Show more
    Last updated: 30+ days ago • Promoted
    Training Coordinator - Port st Lucie / Okeechobee, FL

    Training Coordinator - Port st Lucie / Okeechobee, FL

    Endeavors • Okeechobee, FL, United States
    Full-time
    The Training Coordinator provides leadership and oversight for staff development across the Disaster Case Management (DCM) program. This role ensures that all staff are trained in DCM standards, FEM...Show more
    Last updated: 30+ days ago • Promoted
    Collateral Specialist

    Collateral Specialist

    Seacoast National Bank • Vero Beach, FL, United States
    Full-time
    Performs the functions required in the Collateral Vault related to Commercial Real Estate, Commercial C&I, SBA, Construction, Consumer and Marine loans as well as letters of credit.Responsible for ...Show more
    Last updated: 4 hours ago • Promoted • New!
    Remote Prop Trading Job in Port St. Lucie, FL | Full Time

    Remote Prop Trading Job in Port St. Lucie, FL | Full Time

    Maverick Trading • Port St. Lucie, FL, USA
    Remote
    Full-time
    Remote Prop Trading Job at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a glo...Show more
    Last updated: 30+ days ago • Promoted
    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Finance Buzz • Okeechobee, Florida, US
    Remote
    Temporary
    Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...Show more
    Last updated: 30+ days ago • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Fellsmere, Florida, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show more
    Last updated: 12 days ago • Promoted
    Per -Diem Field LPN Home Health Visits- Vero Beach

    Per -Diem Field LPN Home Health Visits- Vero Beach

    AccordCare • Fellsmere, FL, United States
    Full-time
    Field LPN - Home Health Visits (Sebastian / Fellsmere).Per -Diem Field LPN Home Health Visits- Vero Beach.You'll follow individualized Plans of Care under the supervision of an RN to help patients ma...Show more
    Last updated: 7 days ago • Promoted
    Full-time Field Physical Therapist

    Full-time Field Physical Therapist

    AccordCare • Fellsmere, FL, United States
    Full-time
    Make a Lasting Impact-One Home at a Time!.Physical Therapist (PT) - Home Health | Activa Home Health.We're looking for compassionate, motivated Physical Therapists who are passionate about providin...Show more
    Last updated: 7 days ago • Promoted
    Leadership Development Program Associate

    Leadership Development Program Associate

    Pursuit Aerospace • Stuart, FL, United States
    Full-time +1
    Founded on a commitment to relentless, continuous operational improvement and extraordinary customer service, we at Pursuit Aerospace pride ourselves on competitive cost structures, exceptional on-...Show more
    Last updated: 13 days ago • Promoted
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Indiantown, Florida, US
    Remote
    Temporary
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...Show more
    Last updated: 30+ days ago • Promoted
    Pre-License Training OnSite

    Pre-License Training OnSite

    Teleperformance USA • Palm City, FL, US
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and...Show more
    Last updated: 24 days ago • Promoted
    Security Professional Correctional Setting

    Security Professional Correctional Setting

    Allied Universal • Okeechobee, FL, United States
    Full-time
    Security Professional Correctional Setting.Afternoon, Evening, Morning, Overnight.Allied Universal, North America's leading security and facility services company, offers rewarding careers that pro...Show more
    Last updated: 4 hours ago • Promoted • New!
    Remote Prop Trading Job in Port St. Lucie, FL | Part Time

    Remote Prop Trading Job in Port St. Lucie, FL | Part Time

    Maverick Trading • Port St. Lucie, FL, USA
    Remote
    Part-time
    Remote Prop Trading Job at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a glo...Show more
    Last updated: 30+ days ago • Promoted
    PRN-Physical Therapist

    PRN-Physical Therapist

    AccordCare • Okeechobee, FL, United States
    Full-time
    Make a Lasting Impact-One Home at a Time!.Are you a licensed Physical Therapist looking for flexibility and purpose in your career? Join Activa Home Health, a leading home health agency, where you'...Show more
    Last updated: 30+ days ago • Promoted
    Independent Online Earner - Flexible and Remote

    Independent Online Earner - Flexible and Remote

    Finance Buzz • Fellsmere, Florida, US
    Remote
    Temporary
    We’re seeking proactive and independent individuals interested in learning how to earn money online.This opportunity is ideal for those who want a self-directed, flexible way to build extra income....Show more
    Last updated: 12 days ago • Promoted
    Licensed Insurance Representative - Onsite

    Licensed Insurance Representative - Onsite

    Teleperformance USA • Okeechobee, FL, US
    Full-time
    This position will be based on-site at our Port Saint Lucie, Florida location.TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to ...Show more
    Last updated: 30+ days ago • Promoted
    Home Health Marketing Liaison

    Home Health Marketing Liaison

    AccordCare • Fellsmere, FL, United States
    Full-time
    Sales Representative - Home Health Services.At Activa, we put our employees first-ensuring they have a healthy.Our team members become part of our family, and through exceptional.The Sales Represen...Show more
    Last updated: 6 days ago • Promoted
    Remote Side Hustle Developer

    Remote Side Hustle Developer

    Finance Buzz • Indiantown, Florida, US
    Remote
    Full-time +1
    This position is for individuals who want to develop a side income stream while still working full time.You will test different small-scale remote opportunities, learn what works, and grow what pro...Show more
    Last updated: 12 days ago • Promoted
    Flexible Online Opportunity - Discover & Review Work-from-Home Gigs

    Flexible Online Opportunity - Discover & Review Work-from-Home Gigs

    Finance Buzz • Indiantown, Florida, US
    Remote
    Temporary
    Looking for extra income but not sure where to start? We’re hiring people to explore and review online side hustles listed by FinanceBuzz. No experience needed – just a willingness to try out differ...Show more
    Last updated: 30+ days ago • Promoted