Associate Director End User Support (AI Productivity Tools)

Job Description

Key Responsibilities

• Configure, test, and maintain enterprise-supported genAI toolset for corporate end users. Oversee user onboarding and provide technical support.
• Identify needs and pilot new genAI tools for corporate users. Gather user feedback and metrics to assess value and fitness for the organization.
• Partner with Enablement & Literacy Lead to :

Define success metrics and goals for genAI adoption and usage

Requirements

Who we Are

OneMain Financial (NYSE : OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with :

Target base salary range is xx-xx, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.