Senior ServiceNow Telecom Developer

KEY POINTS FOR RECRUITERS

Reason for Opening : Supporting a project within the CMT (Communications, Media, and Technology) business.

Deliverables : Developing, configuring, and integrating ServiceNow solutions, specifically using OMT, TSOM, TSM, TNI, CMDB, SOMT, Integrations Hub, and Flow Designer.

Chances for extension : Good probability for extension.

TOP HARD SKILLS

ServiceNow Telecom Order Management (OMT, TSOM, TSM, TNI, CMDB, SOMT) : 7+ years

Integrations Hub / Flow Designer : 7+ years

ServiceNow Telecom Industry Experience : 7+ years

NICE-TO-HAVES

ServiceNow Migration

ServiceNow ITOM Event Management (Expert - P4)

Certification (CSA / CAD / CIS)

Title : ServiceNow Telecom Sr. Developer, CL 09 Location : Reston, VA or Remote (Proper work authorization required)

POSITION OVERVIEW

This role is for a highly experienced ServiceNow Developer to focus on Telecom-specific modules within the CMT business group. The mission is to develop and configure robust application solutions that align with architectural recommendations, meeting complex business process and application requirements for the client.

DAY-TO-DAY RESPONSIBILITIES

Develop and configure applications based on design recommendations from architects / Tech Leads.

Serve as a technology subject matter expert and collaborate with and manage the development team.

Engage with multiple teams and contribute to key development decisions.

Develop innovative application solutions that enhance user experience and streamline processes.

Conduct thorough testing and validation of applications to ensure functionality and performance.

Integrate ServiceNow with other enterprise systems using APIs, web services, and integration tools.

Create and maintain technical documentation for developed solutions, workflows, and configurations.

TOP 3 REQUIRED SKILLS

ServiceNow Telecom Order Management (OMT, TSOM, TSM, TNI, CMDB, SOMT) : 7+ years

Integrations Hub / Flow Designer : 7+ years

Overall ServiceNow Development / Implementation : 7+ years (specifically with Telecom industry experience)

ADDITIONAL DESIRED SKILLS

ServiceNow Migration

ServiceNow ITOM Event Management

CSA / CAD / CIS Certification

IDEAL CANDIDATE PROFILE

The ideal candidate is a CL 09 level Senior ServiceNow Developer with a strong engineering or IT background and mandatory deep experience (7+ years) in ServiceNow's Telecom modules. They must be capable of independent development, configuration, testing, and leading technical decisions, showing a commitment to collaborative, innovative solution delivery.

Job Responsibilities

Develop and configure applications based on design recommendations from architects / Tech Leads.

Serve as a technology subject matter expert and collaborate with and manage the development team.

Engage with multiple teams and contribute to key development decisions.

Develop innovative application solutions that enhance user experience and streamline processes.

Conduct thorough testing and validation of applications to ensure functionality and performance.

Integrate ServiceNow with other enterprise systems using APIs, web services, and integration tools.

Create and maintain technical documentation for developed solutions, workflows, and configurations.