Field Service Engineer - GE CT / MRI

Description

Job Description Summary :

Responsible for providing high-quality technical support and service to our medical imaging customers. This includes the installation, inspection, testing, troubleshooting, and maintenance of medical imaging equipment, ensuring it meets the highest operational standards. You will work independently in the field to diagnose and resolve technical issues, while adhering to safety regulations and OEM specifications.

Essential Functions and Job Duties :

• Service medical imaging equipment focused within the United States.
• Calibrate and troubleshoot imaging systems and computer components to ensure performance aligns with OEM specifications
• Ensure the system operates effectively to meet customer needs and expectations.
• Move the company forward in engineering competency.
• Represent the company professionally in all on-site interactions and communicate customer feedback effectively to internal teams.
• Evaluate, install, and perform preventive maintenance on imaging equipment, while providing advanced-level troubleshooting and repair of electronic, mechanical, and network-related issues.
• Continual expansion of knowledge base in the repair and installation of equipment.
• Provide regular project updates, feedback, and insights to management, including the Zone Service Director, to support informed decision-making and continuous improvement
• Remain available to address technical issues and respond to inquiries promptly.
• Document newly developed processes and provide training to end users.
• Perform additional duties as assigned to support team and organizational goals.

Requirements

Role Competencies :

Cultural Fit :

Exhibit the Block Core Values of Growth, Integrity, Together, and Honor. Make choices that contribute to the development and reinforcement of the core values.

Education or Relevant Experience :

Supervisory Responsibilities :

NA

Minimum Physical Expectations :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have any questions, please contact Human Resources.

Travel Requirements :

This position will involve up to 50 percent travel; flexibility to travel when needed is required.

Work Environment Expectations :

Temperature, noise level, whether the job is inside or outside, and other factors that will affect the person's working conditions while performing the job.

The base pay range for this position is :

Base pay offered may vary depending on job-related knowledge, skills, and experience. Block Imaging offers a variety of health and wellness benefits including paid time off and holiday pay.

Why Block Imaging?

When the unexpected happens : an injury, an illness, an accident, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That's where Block Imaging comes in. If you're looking to join a team that not only provides a positive work environment, but also creates a real-world impact, the Block Imaging team is worth your consideration.

Life at Block Imaging

Don't be fooled by our casual attire. Though casual in dress, we are an innovative group focused on making great business decisions. We've built our culture on transparency, authenticity, and teamwork. We strive to work hard and play hard; and we enjoy Summer BBQs, Holiday Parties, Annual Retreats, Book Clubs, Lunch & Learns, and the occasional Ping-Pong and Foosball Tournaments to let off some steam.

Benefits and Perks

We live out our mission, People Matter, through the care and benefits we provide our team.

Split the cost of qualified tuition expenses up to 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.

Block Imaging Parts & Service is an Equal Opportunity Employer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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