Lifestyle Experience Manager

Job Description

Job Description

Why Morgan Group?

There’s more to Morgan Group than our 65+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it’s about the people who work for Morgan, our residents, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including :

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including :
• Vacation
• Sick
• Floating Holiday
• Bereavement Leave
• Holiday Schedule
• Referral Bonus Program

How does Morgan Group benefit you?

The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

The Lifestyle Experience Manager serves as the ambassador of luxury living, curating a consistent five-star service experience across a premier portfolio of apartment home communities in The Woodlands, Texas and Bridgeland submarkets. This individual will lead the design, implementation, and delivery of resident-focused programs that enhance satisfaction, engagement, and loyalty — ensuring every interaction reflects the portfolio’s brand of excellence.

This is not just a hospitality role; it’s a leadership position dedicated to shaping culture, community, and lifestyle through service innovation, personalization, and proactive relationship management.

Essential Job Functions :

Duties and Responsibilities

Non-Essential Job Functions :

Other tasks as assigned by your supervisor, not listed as essential job functions.

Physical Requirements :

Example :

Bend / stoop / squat / kneel

Perform routine office duties such as filing into high and low cabinets; picking up debris on community.

Climb stairs

Inspect and show community by accessing upper floor apartments.

Push or pull

Inspect and show community.

Reach above shoulders

Store supplies, inspect community.

Grasp / grip / turning and finger dexterity

Typing, writing, handle packages and supplies.

Over 50 lbs

Rare need (less than 1%)

Between 10 - 25 lbs

Occasional need (1% to 33%)

Less than 10 lbs

Frequent need (33% to 100%)

NOTE : Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary.

Vision Requirements :

Hearing, Speaking and Written Requirements :

Driving Requirements :

Working Environment :

Qualifications

Education

Required

High School or better.

Preferred

Bachelor’s degree in Hospitality Management, Communications, or Business Administration. Experience

Required

5 years : Minimum 5 years of experience in luxury hospitality, property management, or event / lifestyle coordination within a high-end residential or hotel setting.

Bilingual proficiency (English / Spanish) : Position requires interaction with Spanish-speaking residents.

Preferred

In addition, proven experience in the following is required :