Network / Telecom Specialist- Tier I
DATASOFT TECHNOLOGIESWilmington, NC, United States2 days ago
Job type
- Temporary
Job descriptionThe E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24 / 7 operation and maintain current SLA's. Bachelor's degree or 3 to 5 years in Information Technology or Computer Science Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches. Knowledge regarding at least one of the following vendor products : - Juniper, VMWare, Microsoft, Cisco Self-motivated, enthusiastic, and able to handle multiple support cases Strong writing skills to maintain organized documentation Customer-oriented, and capable of providing high levels of client satisfaction Collaborate and work well with others Experience with VOIP technologies is a plus Experience in a NOC environment is preferred. Strong skills in working with clients and communication Knowledge of network cabling, network classification and network topology Paid Holidays / Paid Time Off (PTO) Medical / Dental Insurance Vision Insurance Short Term / Long Term Disability Life Insurance 401 (K)
Network / Telecom Specialist- Tier I
Hybrid
About the Job
- Duration : 6 months Contract (possibility of extension)
- Location : - Hybrid : Raleigh, NC
- Pay rate : Hourly, depending on experience
- Job ID : 777943
Responsibilities :
Qualifications :
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include :
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Specialist Tier • Wilmington, NC, United States