Talent.com
Team Leader
Team LeaderH&R Block • Grundy Center, IA, US
No longer accepting applications
Team Leader

Team Leader

H&R Block • Grundy Center, IA, US
25 days ago
Job type
  • Full-time
Job description

Team Leader

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It Would Be Even Better If You Also Had...

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What You'll Bring To The Team...

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your Expertise

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Create a job alert for this search

    Team Leader • Grundy Center, IA, US

    Related jobs
    Drive with DoorDash - Start Earning Quickly

    Drive with DoorDash - Start Earning Quickly

    DoorDash • Parkersburg, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 24 days ago • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Grundy Center, Iowa, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show more
    Last updated: 30+ days ago • Promoted
    Non-CDL Teams - Home Daily - Gross $3,900 / Week + 26FT Box Truck Req.

    Non-CDL Teams - Home Daily - Gross $3,900 / Week + 26FT Box Truck Req.

    Hub Group • Dike, IA, US
    Full-time
    Hub Group Final Mile is Now Seeking Non-CDL Independent Contractors in Hiawatha, IA!.Driver Helper & 26' Box Truck with Liftgate Required. Home Daily - Gross $3,900 per Week per Truck.Appliance ...Show more
    Last updated: 7 days ago • Promoted
    Now Hiring : Field Account Manager (Hiring Immediately)

    Now Hiring : Field Account Manager (Hiring Immediately)

    Clae Solutions • Gilman, IA, United States
    Full-time
    Clae Goldman Team is seeking a proactive and enthusiastic Field Sales Associate to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green ene...Show more
    Last updated: 1 day ago • Promoted
    Therapist / Physical Therapist / Iowa / Travel / Physical Therapist -Toledo,Iowa -Clinic Job

    Therapist / Physical Therapist / Iowa / Travel / Physical Therapist -Toledo,Iowa -Clinic Job

    The Delta Companies • Toledo, IA, US
    Full-time
    Setting : Outpatient, Orthopedics.Compensation : $1,740 - $2,040 estimated weekly pay.Start : ASAP open to 1-2 months out. Duration : 13weeks potential to extend.Benefits : Blue Cross Blue Shield medical...Show more
    Last updated: 2 days ago • Promoted
    Field Account Manager Job Green Energy Solutions (Hiring Immediately)

    Field Account Manager Job Green Energy Solutions (Hiring Immediately)

    Clae Solutions • Gilman, IA, United States
    Full-time
    Clae Goldman Team is seeking a proactive and results-oriented Field Account Manager to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green...Show more
    Last updated: 1 day ago • Promoted
    Drive with DoorDash

    Drive with DoorDash

    DoorDash • Parkersburg, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 27 days ago • Promoted
    Director Development - Foundation

    Director Development - Foundation

    UnityPoint Health • Grundy Center, IA, United States
    Full-time
    Director Development - Foundation.Full-Time; Monday-Friday 8AM-5PM.The Director Development-Foundation is responsible for the effective management and operation of the GCMH Foundation by fostering ...Show more
    Last updated: 1 day ago • Promoted
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance Buzz • Grundy Center, Iowa, US
    Part-time +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...Show more
    Last updated: 30+ days ago • Promoted
    Therapist / Physical Therapy / Iowa / Physical Therapist Job

    Therapist / Physical Therapy / Iowa / Physical Therapist Job

    All Medical Personnel • Toledo, IA, US
    Full-time
    Plans and conducts segments of treatment programs designed to restore and improve physical, social and mental functions, while meeting department objectives. Serves as co-leader in interdisciplinary...Show more
    Last updated: 7 days ago • Promoted
    Shift Leader

    Shift Leader

    Pizza Hut • TOLEDO, IA, US
    Full-time
    Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee...Show more
    Last updated: 30+ days ago
    Restaurant Delivery - Start Earning Quickly

    Restaurant Delivery - Start Earning Quickly

    DoorDash • Parkersburg, IA, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 24 days ago • Promoted
    Travel LPN / LVN

    Travel LPN / LVN

    Nationwide Therapy Group • Toledo, IA, US
    Full-time
    Nationwide Therapy Group is seeking a LPN / LVN for a travel job in Toledo, Iowa.Job Description & Requirements.Nationwide Therapy Group Job ID #34618919. Pay package is based on 12 hour shifts ...Show more
    Last updated: 30+ days ago • Promoted
    Shopper Team Member

    Shopper Team Member

    Amazon • Parkersburg, IA
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show more
    Last updated: 24 days ago • Promoted
    Travel LPN / LVN - $1,282 per week

    Travel LPN / LVN - $1,282 per week

    Nationwide Therapy Group • Toledo, IA, United States
    Full-time
    Nationwide Therapy Group is seeking a LPN / LVN for a travel job in Toledo, Iowa.Job Description & Requirements.Nationwide Therapy Group Job ID #34618919. Pay package is based on 12 hour shifts and ...Show more
    Last updated: 27 days ago • Promoted
    Physical Therapist- Toledo, IA

    Physical Therapist- Toledo, IA

    Select Physical Therapy • Toledo, IA, United States
    Full-time
    Physical Therapist - Outpatient.S BROADWAY TOLEDO, IA 52342-2307.Monday- Friday some early days and some later evenings until 6 : 00p. At Select Physical Therapy, we take pride in creating an exceptio...Show more
    Last updated: 30+ days ago • Promoted
    Field Account Manager Wanted Help Promote Green Energy

    Field Account Manager Wanted Help Promote Green Energy

    Clae Solutions • Gilman, IA, United States
    Full-time
    Clae Goldman Team is seeking a proactive and results-oriented Field Account Manager to join our team.Our mission is to protect customers from rising energy costs, offer discounts, and promote green...Show more
    Last updated: 2 days ago • Promoted
    Travel LPN / LVN - $965 per week

    Travel LPN / LVN - $965 per week

    Nationwide Therapy Group • Clarksville, IA, United States
    Full-time
    Nationwide Therapy Group is seeking a LPN / LVN for a travel job in Clarksville, Iowa.Job Description & Requirements.Nationwide Therapy Group Job ID #34571627. Pay package is based on 12 hour shifts...Show more
    Last updated: 30+ days ago • Promoted