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Client Director Team Lead, GTS

Client Director Team Lead, GTS

GartnerNew York, NY, United States
21 hours ago
Job type
  • Full-time
Job description

About the role :

The Client Director, Team Lead role is responsible for setting, directing, and executing the strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. The Client Director, Team Lead will carry a sales quota and manage one to three direct reports - focusing on client value delivery, client retention, and new business.

What you’ll do :

  • Gain access to and develop trust based, value added relationships with senior most technology leaders and their teams in large global accounts
  • Lead overall account and territory strategy to drive YoY growth and retention
  • Develop exemplary account solutions and license architectures – building account vision and strategy, and driving execution towards intended state
  • Orchestrate and marshal account planning and execution with sales team members and cross-BU internal partners
  • Lead and coach direct sales team on best practice execution
  • Develop understanding of client business strategy, drivers, goals and initiatives - translating these into opportunities for the client to maximize value received and identifying new value delivery opportunities
  • Attract and retain top talent within sales team by following Gartner’s validated recruitment methodology, with a strong focus on building a pipeline of candidates for potential open opportunities
  • Drive high activity by coordinating prospecting strategies and driving prospecting execution
  • Become a trusted advisor for the client across all their primary locations
  • Account management with the outcome of increased customer engagement and an increase in retention and account growth
  • Quota responsibility aligned to a specific multinational account
  • Build and demonstrate mastery of Gartner sales methodology and products
  • Drive consistent execution of Gartner’s proven best practices
  • Line leadership, coaching, and development of direct report sales associates
  • Responsible for forecasting and forecast accuracy on a monthly / quarterly / annual basis
  • Maintain and leverage competitive knowledge & focus

What you’ll need :

  • 15+ years of experience with +10 years of sales experience. Past leadership experience strongly preferred
  • Track record of success in a quota-bearing consultative selling environment, preferably experience in high technology (services or software) sales
  • Experience owning and developing new trust-based relationships with C-Level and senior level clients and prospects in large multi-national companies
  • Proficient in global account planning, territory management, and developing solution / license architectures
  • Strong demonstration of intellect, drive, influencing skills, executive presence, relationship building, sales acumen, collaboration, and compelling communications
  • Proven experience building trust-based client relationships - offering value added, insightful and strategic insight into their business
  • Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
  • Comprehensive understanding of technology buying centers and procurement processes of large global accounts
  • Extensive and relevant industry knowledge, specific to vertical markets per territory
  • Strong presentation skills and business application proficiency (e.g. PowerPoint, CRM tools, Word, Excel, etc)
  • Proficiency in navigating full lifecycle of sales process
  • Bachelor’s or master’s degree – desired
  • What you will get :

  • Competitive salary, generous paid time off policy, charity match program, and more!
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities
  • Our awards and accolades :

  • Fortune World’s Most Admired Companies 2016, 2017, 2018, 2019, 2020, 2021, 2022 & 2023.
  • Forbes America’s Best Employers 2018, 2019 & 2022.
  • Forbes America’s Best Employers for Diversity, 2020, 2021 & 2022.
  • Forbes America’s Best Employers for Women 2022.
  • Human Rights Campaign Corporate Equality Index Best Places to Work for LBGTQ Equality 2018, 2019, 2020, 2021 & 2022.
  • Disability Equality Index Award for Best Places to Work for Disability Inclusion 2021 & 2022.
  • Newsweek America’s Most Responsible Companies 2022 & 2023
  • Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 158,000 USD - 210,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

    The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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