Financial Systems Specialist
It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
Position Overview :
The Financial Systems Specialist is responsible for supporting the day-to-day functionality, configuration, and continuous improvement of finance and accounting systems. This role will oversee issue tracking, assist with system testing, update process documentation, and implement minor configuration changes under the direction of the Financial Systems Supervisor. The specialist will work closely with accounting, finance, IT, and internal audit teams to ensure reliable system performance and process alignment.
Job Qualifications :
- Bachelor's degree in Finance, Accounting, Information Systems, or related field
- 2+ years of experience in a finance or business systems support role
- Working knowledge of ERP systems (D365 preferred) and / or other enterprise accounting and / or finance systems
- Good understanding of accounting processes (AP, AR, GL, month-end close)
- Strong analytical and problem-solving skills; ability to configure business logic
- Experience with ticket-based user support, testing, documentation, and functional change requests
- Strong attention to detail and documentation skills
- Good communication skills - both written and general meeting, with an approachable demeanor
- Experience with basic workflow tools, reporting tools, or low-code platforms is a plus
- Experience in a publicly traded, SOX-compliant company, a plus
Location Requirement :
This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.
Key Result Areas (KRAs) :
End-User Support & Issue Resolution :
Serve as the first point of contact for finance and other ERP system users, providing timely assistance and troubleshooting.Log, track, and resolve support tickets related to accounting and finance systems.Escalate complex issues to the Financial Systems Supervisor, IT, or vendors as appropriate.System Operations & Maintenance Assistance :
Perform routine system checks to ensure the availability and stability of finance systems.Support configuration updates, access requests, and user setup under the direction of the Financial Systems Supervisor. Assist with scheduled maintenance, upgrades, and patch testing to reduce downtime and risk.Documentation & Training Support :
Maintain accurate records of issues, resolutions, and system changes for knowledge-sharing and audit purposes.Assist in developing and updating end-user documentation, FAQs, and quick reference guides.Provide basic system orientation and training support for finance team members as needed.Skills :
Problem solving and triageBusiness process documentationWritten and verbal communicationBasic systems and workflow understandingOrganizational and support ticket trackingPhysical Requirements :
In-Office Environment : Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions.Must be able to collaborate in-person with occasional impromptu in-person meetingsOffice Conditions : Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levelsMobility : Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 poundsHearing Requirements : Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.Reading and Writing Proficiency : Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job-related tasks effectively.Vision Requirements : Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.Technology Proficiency : Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.Effective Communication : Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in office communication tools.Compensation : $72,000 - DOE
If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!