Account Manager, Amazon B2B

Account Manager

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

Role and Responsibilities

The Account Manager will serve as a strategic partner to Amazon B2B, supporting them in effectively selling VXT software, LCD-signage, and HTV products to their customers. This role focuses on building strong relationships, enabling Amazon B2B's sales efforts, and ensuring their success in the marketplace by providing broad product knowledge, strategic guidance, and exceptional customer service. Additionally, the Account Manager will communicate key updates and account performance to executive management.

Key Responsibilities

Client Relationship Management

• Act as the primary point of contact for Amazon B2B, fostering a strong and collaborative partnership.
• Provide Amazon B2B with insights into customer needs and market trends to enhance their sales strategies.
• Address inquiries, concerns, and feedback from Amazon B2B promptly and effectively.

Product Knowledge and Support

Sales Enablement and Growth Strategy

Performance Monitoring and Reporting

Executive Communication

Collaboration and Communication

Skills and Qualifications

Physical / Travel Requirements