Account Clerk I / II

Salary : See Position Description

Location : Covina, CA

Job Type : Full-Time

Job Number : 2025-00032

Department : Finance

Opening Date : 11 / 05 / 2025

Closing Date : 11 / 26 / 2025 6 : 00 PM Pacific

Max Number of Applicants : 150

DESCRIPTION

ACCOUNT CLERK I : $3,958.22 / mo. - $5,307.55 / mo.

ACCOUNT CLERK II : $4,448.28 / mo. - $5,964.67 / mo.

The City of Covina is accepting applications for the position of Account Clerk I / II.

• This recruitment will be used to establish an Eligibility List, which will be used to fill both Full Time and Part Time positions as they become available. The position(s) may be filled at any level depending on qualifications.

APPLICANTS ARE ENCOURAGED TO APPLY IMMEDIATELY, AS THIS RECRUITMENT MAY CLOSE WITHOUT NOTICE WHEN 150 COMPLETED APPLICATIONS HAVE BEEN RECEIVED OR BY November 26, 2025, WHICHEVER OCCURS FIRST.

DEFINITION :

Under general supervision, learns to perform and performs a variety of clerical and technical accounting duties, which depending on the Department assigned, may include accounts payable, accounts receivable, business license processing / issuing, billing, cashiering, monitoring transportation services, utility accounts, and general accounting duties; provides customer services in person and by telephone; performs other related duties as required.

DISTINGUISHING CHARACTERISTICS :

Account Clerk I

The Account Clerk I is the entry level classification in the accounting support series that allows the incumbent to develop journey level knowledge and abilities. Initially, under immediate supervision, incumbents perform the more routine accounting support and customer service duties while learning City policies and procedures. As experience is gained, there is greater independence of action within established guidelines. This classification is alternatively staffed with Account Clerk II, and incumbents may advance to the higher level after gaining experience and demonstrating a level of proficiency that meets the qualifications of the higher level class.

Account Clerk II

The Account Clerk II is the journey level classification in the accounting support series in which incumbents are expected to perform the full scope of assigned duties, including accounts payable, accounts receivable, business license processing / issuing, administrative parking dismissals, permit tracking and issuing, billing, and related support duties with minimum supervision. Assignments are characterized by the presence of fairly clear guidelines from which to make decisions and the availability of supervision when required. This classification is distinguished from the next higher classification of Finance Technician in that the latter is responsible for the more advanced para-professional duties within the Finance Department.

SUPERVISION RECEIVED / EXCERCISED :

Account Clerk I

Receives immediate supervision from administrative and / or management staff of assigned department. Incumbents in this class do not routinely exercise supervision.

Account Clerk II

Receives general supervision from administrative and / or management staff of assigned department. Incumbents may exercise technical and functional supervision over assigned staff.

ESSENTIAL FUNCTIONS

(include but are not limited to the following)

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS :

Physical

Position requires prolonged sitting, standing, walking, kneeling, squatting, and stooping in the performance of daily activities. The position also requires repetitive hand movement and fine coordination in preparing reports using a computer keyboard. Additionally, the position requires both near and far vision in reading written reports and work-related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds is also required.

Mental

Operations require almost continuous attention. Incumbents are required to use written and oral communication skills, read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; perform detailed work on multiple, concurrent tasks; work under deadlines with constant interruptions; and interact with City management, staff, the public and others encountered in the course of work.

Environmental

Work is performed in a standard office setting. Environment is generally indoors and clean, with limited exposure to dust, fumes, odors or noise.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

MINIMUM QUALIFICATIONS

(The following are minimal qualifications necessary for entry into the classification.)

Education and / or Experience :

Any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Account Clerk I / II . A typical way of obtaining the required qualifications is to possess the equivalent of :

Account Clerk I : One (1) year of clerical experience, including public contact and some financial record keeping and report preparation, and a high school diploma or equivalent.

Account Clerk II : In addition to the above, two (2) years of general clerical experience, including financial or statistical record keeping or cashiering equivalent to that of an Account Clerk I in the City of Covina.

KNOWLEDGE / ABILITIES / SKILLS : (The following are a representative sample of the KAS's necessary to perform essential duties of the position. The level and scope of the knowledge and abilities listed below vary between the I and II levels.)

Knowledge of :

Modern principles and practices of financial record keeping, report writing, bookkeeping and basic governmental accounting; standard office and administrative procedures and practices; bank deposits and cash handling procedures; basic principles of mathematics; applicable federal, state and local laws, codes and regulations; methods and techniques of scheduling work assignments; standard office procedures, practices and equipment; modern office practices, methods and equipment, including a computer and applicable software; methods and techniques for record keeping and report preparation and writing; proper English, spelling and grammar; occupational hazards and standard safety practices.

Ability to :

Prepare, maintain and reconcile various financial, accounting and statistical records; learn and excel in computer applications and software for utility billing, business license, accounts payable / receivable, payroll and reporting; keep accurate records; write reports and perform tracking specific to assigned department; perform cashiering duties accurately; respond to questions from the public and City personnel regarding policies and procedures for assigned area; perform mathematical calculations quickly and accurately; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; analyze a complex issue, and develop and implement an appropriate response; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.

Skill to :

Operate an office computer and a variety of word processing, spreadsheet and software applications, including billing and financial systems.

ADDITIONAL INFORMATION

IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Applications will be accepted until 6 : 00 pm on Thursday, November 26, 2025, or upon receipt of 150 applications, whichever occurs first. Applicants are encouraged to apply early. This recruitment may close at any time without notice when 150 completed applications have been received.

The selection process may consist of but not limited to a skills assessment and oral interview.

Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitution for a complete application.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and credit check and pass a post-offer pre-employment medical examination (which will include a drug / alcohol screening).

The City of Covina utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

Communications regarding your application and / or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communication by any other method.

The City of Covina is an Equal Opportunity Employer

The City of Covina provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the City of Covina complies with applicable state and local laws governing nondiscrimination in employment in every location in which the City has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The City of Covina expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the City of Covina's employees to perform their job duties may result in discipline up to and including discharge.

THE CITY OF COVINA RESERVES THE RIGHT TO MODIFY OR REVOKE, WITHOUT NOTICE, ANY OR ALL OF THE PROVISIONS OF THIS BULLETIN PRIOR TO THE TIME OF APPOINTMENT, AND TO WAIVE ANY NON SUBSTANTIVE JOB REQUIREMENT AND MAKE SUBJECTIVE DECISIONS INTERPRETING AND ASSESSING THE SKILLS AND QUALIFICATIONS OF ANY CANDIDATE, INCLUDING THE DETERMINATION THAT NONE OF THE CANDIDATES, EVEN THOSE WHO MEET THE MINIMUM QUALIFICATIONS, ARE APPROPRIATE FOR THE POSITION.

BENEFITS SUMMARY - FULL TIME EMPLOYEES

American Federation of State, County and Municipal Employees

RETIREMENT - California Public Employees Retirement System

Tier I Retirement Benefits ("Classic" CalPERS Members)

Employee Contributes $2.00 per month

Members as defined under PEPRA as "New" as of 01 / 01 / 2013

VACATION LEAVE

HOLIDAYS (11 Fixed Holidays)

FLOATING HOLIDAYS

SICK LEAVE

MEDICAL, DENTAL AND VISION INSURANCE

LIFE INSURANCE

LONG TERM DISABILITY

HEALTH & DEPENDENT CARE SPENDING ACCOUNTS (AFLAC)

LONGEVITY PAY

Years of Service

BILINGUAL PAY

EDUCATION AND CERTIFICATION INCENTIVE PAY

EDUCATION REIMBURSEMENT PROGRAM

EMPLOYEE ASSISTANCE PROGRAM

01

Instructions : Please carefully read these instructions : Your responses to the supplemental questions below will be used to determine whether you meet the minimum and / or desirable qualifications for the position. You are required to answer ALL of the supplemental questions as truthfully and accurately as possible. Your responses to these questions are subject to verification and may be assessed in subsequent examination parts. Any sign of deliberate misinformation or intentional exaggeration will result in disqualification from this examination process. Please indicate "Yes" to reflect that you have read and understand this information.

02

Recruitment Communication : Please be advised that the City of Covina"s primary means of communication regarding recruitment status is via email. Have you provided a valid email address that you can access regularly? PLEASE NOTE : Make sure you check your JUNK folder for email messages that may be incorrectly flagged as SPAM.

03

How many years of experience do you possess working in public sector (i.e. municipal, federal, state and / or local government, and / or special district)?

04

Education : Select below the option which best describes your highest level of education?

05

Experience : What is your competency level utilizing Microsoft Excel?

06

Experience : How many years of general clerical experience do you possess?

07

Experience : How many years of experience do you possess in cashiering?

08

Experience : how many years of experience do you possess in water utility billing?

09

Experience : Briefly describe your experience working in a fast-paced work environment.

10

Certification : I certify that I have answered all of the above questions truthfully, and to the best of my ability, and reviewed my application prior to submission. I understand that my application cannot be updated once it has been submitted.

Required Question