Healthcare Customer Service Representative

A company is looking for a Healthcare Customer Service Representative.

Key Responsibilities

Make outbound calls to patients, members, and customers for scheduling and follow-ups

Assist patients with benefits and insurance information while conducting surveys

Enhance patients' healthcare experiences through empathetic interactions

Required Qualifications

High School Diploma or General Education Degree (GED) required

Strong computer experience, including data entry and navigation

Experience with Microsoft Outlook and Word

Ability to adhere to daily schedules and duties

Must provide two monitors of at least 22 inches with HDMI and Display ports