Scheduler

Scheduler

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites, and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

Responsibilities

Responsible for scheduling outpatient diagnostic exams for the various departments. The scheduling of exams includes obtaining accurate patient demographic, clinical, and financial information and the coordination of available resources to meet the needs of the patient. May include billing responsibilities.

• Receive incoming telephone calls; from physician offices, patients, or patient walk-ins and schedule the requested outpatient test(s).
• Collect the appropriate level of demographic, clinical, and financial information; including patient's name, date of birth, ordering physician, ordered test(s), diagnosis, telephone number(s) and payment modes.
• Take into consideration the proper protocols for conducting each ordered test(s).
• Assess the proper amount of time that is required for the ordered test(s) and place the test(s) on the various department schedules.
• Inform the physician office or patient of their testing schedule, including time and location of each test, and any special instructions for preparation for the testing schedule.
• Receive physician orders for future scheduled events, verify accuracy of order and document receipt of order.
• Prepare the next day's schedule and match all "in-house" orders with that schedule. Research any missing orders that are documented in the system but are not present in the department.
• Coordinate with the various department's for requests for same day add-ons or special situations requiring a department's approval.
• Review future day's schedules for errors and inconsistencies and make the necessary corrections.
• Review future day's schedules for physician orders and place the necessary calls to the physician's offices to remind them to send an order for their patient scheduled test(s).
• Prepare and send out various printed schedules and audit reports, on a daily basis, for both departments and physician offices.
• Maintain the scheduling system at optimum operating efficiency by "closing out" scheduled events and archiving those account to journal files.
• May be responsible for timely, accurate billing of all appropriate patient charges.

Qualifications

Required Education and Experience

Required Minimum Knowledge, Skills, Abilities and Training

CommonSpirit Health is an Equal Opportunity / Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. External hires must pass a post-offer, pre-employment background check / drug screen.

Qualified applicants with an arrest and / or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health participates in E-Verify.