Ophthalmic Assistant Certified

Under the direct Supervision of the Director of Clinical Operations, Clinical Manager and Service lead technicians, assists in the processing of patients by performing ophthalmic technical support services, maintains exam rooms equipment and supplies.

Responsible for conducting technical and administrative patient support activities that assist the professional staff (Ophthalmologist, Orthoptist, Residents, etc.) in administering the healthcare and support needed for patients and families in the outpatient ophthalmic clinic.

Essential Functions

• Prepares patients for diagnostic testing.
• Recording patient history and chief eye complaint.
• Maintains a smooth flow of patients to the physician altering test sequence as required.
• Performs color vision testing and glare / brightness testing
• Implements infection control policies and procedures.
• Records and updates current eye medications and eye history / medical history in the patient's health record
• Serves and protects the healthcare community by adhering to professional standards, policies and procedures, federal, state, and local requirements, and JCAHO standards.

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology required

Experience

experience in a supervised setting as an ophthalmic assistant 0-1 year preferred

Knowledge, Skills and Abilities

Knowledge of medical terminology.

Strong patient / customer service skills.

Ability to receive and comprehend instructions verbally and / or in writing.

Adjusting actions in relation to others' actions.

Ability to maintain motivation to achieve goals while dealing with challenges.

Excellent problem solving skills.

Proficient in Microsoft Office Suite and Adobe Acrobat DC.

Physical Requirements

Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.