Customer Success Manager

Job Description

Job Description

About Talent Pathway

Talent Pathway is a premier global technology company specializing in Recruitment and Workforce Management Solutions (HCM). Our AI-driven platform enables healthcare organizations to streamline talent acquisition, workforce optimization, and compliance with exceptional efficiency and precision. We are redefining how teams are built and managed to help clients stay agile, scalable, and future ready.

Position Summary

Talent Pathway is seeking a driven, client-focused Customer Success Manager to join our team in Frisco, Texas. This role involves presenting and positioning our premier SaaS solution to healthcare organizations, hospital systems, and clinical service providers seeking smarter, faster, and more integrated workforce management tools. The ideal candidate excels in lead generation, relationship building, and closing new business while championing the product.

Key Responsibilities

• Identify and pursue new business opportunities within healthcare organizations and hospital systems
• Build and manage a strong sales pipeline through prospecting, referrals, and outreach
• Conduct client meetings, deliver product presentations, and lead demos for decision makers
• Represent Talent Pathway at industry events, trade shows, and networking opportunities
• Provide ongoing support to clients from onboarding through long-term engagement
• Work collaboratively with internal teams to ensure a seamless and tailored client experience

What You Bring

Preferred Qualifications

Benefits

Why Join Talent Pathway

Talent Pathway offers the opportunity to work with advanced technology in a rapidly expanding industry. We foster a collaborative and inclusive environment where innovation and professional growth are valued. By joining our team, you will play a key role in advancing workforce management solutions that positively impact healthcare.