Position Title : Director of Clinical Services
Department : Clinical / Residential / Outpatient
Summary :
The Director of Clinical Services provides leadership, oversight, and direction for all clinical aspects within a comprehensive substance use disorder treatment program. This role ensures services are delivered in alignment with best practices, state and federal regulations, and agency policies. The Director will supervise clinical staff, oversee services at assigned programs, ensure quality care for clients, and contribute to program development and performance improvement efforts.
Qualifications :
- Master's degree in Psychology, Social Work, Marriage and Family Therapy, or a related field
- Active, unrestricted California license as an LMFT or LCSW
- Minimum of 5 years of experience in clinical supervision and / or program management in behavioral health or substance use treatment
- Knowledge of addiction treatment models, co-occurring disorders, MAT practices, and ASAM criteria
- Strong leadership, communication, and conflict resolution skills
- Familiarity with DHCS regulations and Medi-Cal billing practices
- Proficiency in electronic health records (EHR) and documentation standards
- Proof of automobile insurance
- Current CPR and First Aid certifications
- Must pass a background check
Duties and Responsibilities :
Oversee clinical and treatment programs, including detox servicesSupervise clinical staff such as Clinical Supervisors, therapists, and internsSupervise programs as assignedEnsure compliance with state, federal, and accreditation standardsMaintain and update clinical protocols and evidence-based treatment modalitiesProvide supervision to support staff licensure and professional developmentLead treatment team meetings, discharge planning, and crisis interventionsConduct ASAM trainings for staffManage clinical intake, assessment, and discharge processesCollaborate with medical, psychiatric, and administrative teams for integrated careParticipate in QA meetings, utilization reviews, and client satisfaction evaluationsDevelop and deliver training sessions to address staff development needsEngage in strategic planning, grant writing, and budgeting effortsPromote trauma-informed, culturally responsive, harm reduction, and client-centered careEvaluate program participants for psychiatric conditions and coordinate behavioral health servicesParticipate in annual strategic planning with executive leadershipMentor therapists and counseling staffPerform all other duties as assigned by executive leadershipMaintain professionalism, compassion, and empathy in client interactionsAttend all mandatory agency meetings and trainingsFollow all attendance, ethics, confidentiality (HIPAA), and safety policiesEssential Job Functions :
Operate standard office equipment (e.g., computers, copiers, calculators, fax)Prepare written correspondence and documentationCommunicate clearly and follow oral and written instructionsMaintain effective interpersonal and professional relationshipsAdhere to all organizational policies, codes of ethics, and safety standards