Advertised Department Secretary, Sleep Disorder Center

Department Secretary, Sleep Disorder Center

With more than 30 specialties from Cardiology and Neurosurgery to Orthopedics and Vascular care, Methodist Medical Center was one of the first hospitals in East Tennessee to offer cutting-edge treatments and technologies that benefit people with life-threatening aneurysms, severely damaged knee, hip and shoulder joints, sudden heart failure, and non-healing wounds.

283 licensed beds

25 ICU beds

12 intermediate care beds

38 emergency suites

2 cath labs

8 LDRP suites

Over 250 active and courtesy physicians

Over 800 employees

Job Objectives :

Performs a full range of secretarial and administrative duties for a specific department or unit. Requires clerical training or experience and some knowledge of the unit's operational procedures. May perform departmental support functions such as entering data into information systems, or other duties similar in nature.

Receives incoming telephone calls promptly and courteously :

Acts as receptionist, answers telephones, route callers, takes messages and provide routine information to callers.

Type correspondence, reports, memoranda and special projects as requested.

• Carries out the clerical duties necessary for the efficient functioning of the assigned department;

Serves as inter-departmental communication resource.

Responsible for scheduling and preparation of department meetings and minutes as needed.

Maintains department filing systems

Completes data entry for department computer files as needed.

Performs other related duties as assigned

May collect payments and / or deposits, balances cash collected and correctly completes receipts.

Responsibilities

Maintains a daily log of patient appointments

Serves as first point of contact for physicians or their office staff relative to questions or problems

Completes data entry for new items, supply requisitions, purchase orders, and patient charges.

Maintains purchase requisitions templates.

Registers vendors and verifies appointments with departments.

Completes data entry for department computer files.

Notifies appropriate departments when scheduling procedures.

Makes follow-up appointments and / or consultations with physician's offices according to hospital policy.

HEALTH / SAFETY / COMPETENCE : Cannot pose a direct threat to health or safety of self or others. Must provide safe, efficient, competent care to customer or patient population assigned. Must demonstrate competency of the unit specific functions described in the performance continuum, skill lists and / or standards.

Qualifications

Education / Knowledge / Skills :

A high school diploma is required. Must be familiar with medical terminology; be able to read with comprehension; write legibly; and perform simple arithmetic calculations. Must have expertise in general office skills : filing, telephone etiquette, and the proper use of grammar, spelling and punctuation. Must have the ability to perform repetitive clerical tasks on a continuous basis and to concentrate on and pay attention to detail. Computer experience is required. Must be able to type a minimum of 45 net words per minute. Must successfully complete department-specific software programs during probation period. For staff involved in the care of age-specific groups, knowledge of the bio-psychosocial needs of adult, geriatric and pediatric patients is essential. Special knowledge is required in growth and development needs of pediatric / geriatric patients where applicable.

Experience :

Previous office or related medical experience preferred. Employee will receive appropriate on-the-job training in departmental procedures.

Licensure / Certifications :

None is required.