Assistant Manager - Wesley Chapel

Assistant Manager

Come join our GTE Financial team! We are looking for a leader to ensure an exceptional member and employee experience. The Assistant Manager is responsible for running the day-to-day operational excellence of the branch, people managing (3 FTE on average), and is always expected to be present at the Community Financial Center for consistent support and guidance. The "Go to person" for the Community Financial Center.

The Assistant Manager will ensure members' needs are satisfied by conducting a thorough financial assessment and recommending the most appropriate products and services, fulfilling the member's immediate and future financial goals. They will assist in generating leads from the Community Financial Center and building new and maintaining existing member relationships while providing a great member experience. The Assistant CFC Manager will also generate leads for their internal partners, Mortgage, Business Services, Investments, and Insurance Services.

The "Assistant Community Financial Center Manager" is the gatherer, in the branch cross-selling walk-in traffic, managing the day-to-day employee activities, and making sure operational excellence is achieved.

What does GTE look for in an Assistant Center Manager?

Leadership :

• Coach and empower the sales team to achieve the highest performance and meet objectives set forth by leadership.
• Coach, train, and manage assigned staff, ensuring adherence to Credit Union and departmental standards. Prepare timely evaluations that accurately measure employee performance and provide direction for future growth and development. Practice Integrity coaching principles.
• Demonstrates and supports key behavior models to drive community financial center success.
• Work in conjunction with the CFC Manager on succession planning to support future advancement and promotions.
• Assists in the recruitment and retention of maintaining a qualified team of sales and service professional employees.
• Monitor and address performance issues on a timely basis.
• Provide leadership support to the center and address employee concerns reasonably and fairly, consistent with the values expected by the credit union.
• Lead team to support giving back to the local community by helping to create a stronger and healthier place to live and work.
• Strong leadership, business acumen, and strategic agility to be able to plan, lead, and drive change in the organization while meeting or exceeding business objectives.
• Review and analyze sales activity and forecast data to support strategic initiatives to achieve goals and objectives.
• Strong partnership with the Branch Manager ensuring that they are debriefed frequently (daily touch base / morning huddle) on the overall activities and sales & service progress of the branch.

Experience :

Operational :

Required Qualifications :

Position Details :

Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.

Come and join our award-winning team! GTE Financial is an Equal Opportunity Employer.