Director, Technical Program Management - Secured Card

Overview

Director, Technical Program Management - Secured Card. Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One : At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

About the team : Acquisitions, Customer Management & Segments (ACMS) is an organization within Card Technology. We manage the platform responsible for acquisitions which includes our pre-approved offer and counter-offer user journeys; and the Customer Management systems that our customers use after they open an account with Capital One. We also manage several products across various segments of the Capital One business. An example is the CreditWise App that gives you 24 / 7 access to your free credit score and protects your data with biometrics and two-factor authentication. We also manage the Secured Card product that provides a path to build your credit through the use of refundable security deposits.

Role : As a Director of Technical Program Management (TPM) within ACMS, you will own technical programs that help build delightful experiences for our customers. Some programs will be highly awaited new features and others will be foundational programs focused on resiliency, efficiency, and more. In addition to the technical program, you will help expand the TPM discipline by leveraging your experience to teach the organization what a great TPM can achieve.

Responsibilities

• Own and lead technical programs that enable real-time, intelligent experiences for customers and associates.
• Shape and execute programs focused on resiliency, efficiency, and foundational capability growth.
• Grow and develop a world-class team of technical program managers and build the TPM practice.
• Lead technology-focused discussions with senior leadership, providing insights and recommendations to guide technology decisions.
• Collaborate across product, engineering, design, data science, and other partners to simplify complex technical problems and drive informed decisions.
• Ensure execution with accountability and measurable results, fostering cross-functional collaboration across departments.

Basic Qualifications

Preferred Qualifications

At this time, Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position.

This role is eligible for performance-based incentives. Capital One offers comprehensive benefits. Salary information is location dependent.

EEO statement : Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable laws. We promote a drug-free workplace and consider qualified applicants with criminal histories in a manner consistent with applicable laws.

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