Community Support Team Supervisor

Job Description

Job Description

SUMMARY :

The Community Support Team (CST) Supervisor serves as the senior clinician and Team Lead of a high-intensity interdisciplinary behavioral health team. CST represents the most intensive level of community-based care offered by the organization, serving individuals with complex, high risk, and high-need behavioral health conditions. The CST Supervisor is responsible for the day-to-day clinical and administrative operations of the team, providing direct supervision, facilitating coordinated care, and ensuring the delivery of high-quality, person-centered services.

Promotes an integrated, whole-person approach to care that addresses clients' behavioral health, physical health, and safety needs. Services are grounded in evidence-based practices and culturally responsive frameworks, with an emphasis on recovery, harm reduction, and trauma-informed care. Provides direct clinical services and plays a key role in staff development, program compliance, and organizational collaboration.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Team Supervision & Leadership

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include, but are not limited to, hiring and training staff; planning, assigning, and directing work; evaluating performance; providing coaching and development (inclusive of providing clinical support, clinical and administrative supervision for direct service work) to enhance professional development and ensure quality services; addressing concerns and resolving problems; and completing administrative documentation as required by the position. Assumes responsibility for the work done by all inter-disciplinary team members.
• Cultivate a positive, collaborative team culture
• Lead daily team huddles and weekly team meetings to facilitate communication and ensure coordinated care.
• Ensure staff meet direct service hour expectations and maintain high standards of documentation and clinical quality.
• Monitor staff compliance with required training and administrative policies.

Client Care & Clinical Services

Program Operations & Compliance

Organizational Collaboration

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

EDUCATION AND EXPERIENCE

Masters' Degree in counseling, psychology, clinical social work or related field required. At least 5 years of experience in the mental health field. LCPC / LCSW / LMFT required.

Experience on a Community Support Team (CST) or Assertive Community Treatment (ACT) Team is strongly preferred.

Experience providing clinical and administrative supervision required, with experience directing the course of treatment.

LANGUAGE SKILLS

Bilingual (English / Spanish) preferred.

Required Skills

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work environment may include client homes and a general office environment. Local travel, including transporting clients, is required.

OTHER

Must maintain a safe driving record and have current valid Illinois Driver's License. Personal vehicle needed. CST staff will transport clients and their belongings in his / her personal vehicle. Mileage for authorized work-related purposes is reimbursable.

PAY & BENEFIT INFORMATION

$62,000-$75,000

Medical, dental, vision, short / long term disability, life, accident, critical illness, hospital indemnity, FSA, Employee Assistance Program, 401(k) retirement plan, paid time off for vacation, sick, personal time, holidays, & wellness day. Professional development membership to Relias Essential Learning. Reimbursement for position related clinical license and certifications.