Overview
The purpose of this position is to provide daily support for the direct sales force in the areas of applications, proposal work and order processing / management. Specifically, this includes reviewing specifications, making pump selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting. This role can be located in Placentia, California; Colfax, North Carolina; or Baton Rouge, Louisiana.
Remote candidates may also be considered.
Responsibilities
- Review customer specifications and prepare comprehensive professional proposals.
- Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
- Handle customer telephone inquiries.
- Interface with outside vendors to solicit quotes for equipment.
- Effectively process orders and manage any issues that arise.
- Act as a liaison between operations and the customer.
- Participate in sales calls with the Sales Engineer as part of development.
- Provide technical support to customers.
- Participate in pre-award meetings as required.
- Develop effective rapport with customer contacts.
Qualifications
Knowledge & Skills :Strong verbal and written communication skillsStrong attention to detailProficiency with MS Office and pump selection softwareSelf-starter with a positive attitudeHighly organized with ability to handle multiple tasks with quick turnaround requirementsKnowledge of municipal water and wastewater systems is preferredKnowledge of typical municipal tender process is preferredExperience : 5+ years experience in rotating equipment, ideally pumps.
Education : BS Degree in Mechanical Engineering is preferred
Equal employment opportunity, including veterans and individuals with disabilities.
PI277902566
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