Support Engineer

Why Mintlify?

We're on a mission to empower builders.

• Massive reach : Our docs platform serves 100 million+ developers every year and powers documentation for 18,000+ companies, including Anthropic, Cursor, PayPal, Coinbase, X, and over 20% of the last YC batch.
• Small team, huge impact : Were only 35 people today, backed by $22 million in funding, each new hire shapes the companys trajectory.
• Culture of slope over y-intercept : We value learning velocity, grit, and unapologetically unique personalities.

We grew in value faster than headcount and were looking to align the two quickly.

About the Support Specialist role :

We're hiring an early-career, technically curious Support Specialist who's excited to get hands-on with real customer problems and grow fast. This is a high-agency, high-impact role where you'll work close to the product, sharpen your debugging skills, and help shape how we support users as we scale.

Growth Path

This role is designed to be a launching padover time, you'll build the technical depth and customer-facing confidence to grow into a Solutions Engineer position.

What you'll do

What we're looking for

Nice to have

Company Benefits :

Competitive compensation and equity

20 days paid time off every year

401k or RRSP

$420 / mo. wellness stipend

Health, dental, vision

Free Ubers to and from work

Free lunch and dinners

Annual team offsite

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