Customer Service Representative

Job Description

Job Description

Farmers Insurance is seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. As a CSR, you will play a vital role in building strong client relationships by providing exceptional service, answering policy-related questions, processing service requests, and supporting the agencys day-to-day operations. This position is ideal for someone who enjoys helping others, has excellent communication skills, and thrives in a fast-paced environment.

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Licensing Assistance Available

Ongoing Training

Team Building Events

Work-Life Balance

Responsibilities

• Proactively solicit new business through various channels, including phone calls, networking, and referrals.
• Develop and present insurance quotes, close sales, and identify opportunities for cross-selling and upselling.
• Provide ongoing support and assistance with claims and policy adjustments.
• Maintain accurate records of client interactions, sales activities, and policy details.

Requirements