Customs Entry Writer

Johnson Service Group, a professional recruiting firm is currently seeking a Customs Entry Writer for our client, a customs broker in Norfolk, VA.

Summary

This role is ideal for an individual who thrives in a fast-paced environment and can manage high-volume transactions while ensuring accuracy and regulatory compliance. The Customs Entry Writer will play a vital role in facilitating smooth import and export processes, maintaining compliance with U.S. Customs regulations, and supporting our trade operations

Key Responsibilities

Customer Onboarding & Compliance:

• Prepare and process new customer packets for importing and exporting, ensuring all necessary documentation aligns with company policies and sales communications.
• Verify and validate Power of Attorney (POA) documents to confirm compliance with customs regulations.
  
  

Documentation & Data Management:

• Review and confirm the accuracy of packing lists, commercial invoices, and Bills of Lading (BOLs) to ensure proper classification and entry processing.
• Maintain and update client profiles and account details in Cargo Wise, ensuring consistency with company tariff structures and regulatory requirements.
• Track and manage monthly bond renewals, including reviewing sorting options, billing considerations, and handling terminations for the prior nine months.
• Maintain an account calendar, keeping records of address changes, compliance deadlines, and monthly bond response tracking.
  
  

Financial & Reporting Duties:

• Generate and analyze daily and monthly performance reports, providing valuable insights to enhance operational efficiency.
• Accurately process accounts payable invoices, ensuring proper coding and documentation.
  
  

Qualifications

• At least one year of experience handling entries in a customs brokerage, logistics, or trade compliance industry.
• Proficient in CargoWise.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.).
• Strong customer service and communication skills, with the ability to liaise effectively with clients, carriers, and regulatory bodies.
• Solid understanding of basic math and financial calculations related to customs brokerage.
• Ability to work under pressure, manage multiple tasks, and meet strict deadlines.
• A team-oriented mindset with excellent organizational and time management skills.
  
  

Additional Information

• Hybrid/Remote with 2 days remote and 3 days in office
• Benefits available after 30 days of employment
• Incredibly strong culture with a focus on keeping morale high
• Strong tenure among employees
  
  

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.