Job Description
Job Description
Otterbein Senior Life has an opening for a fulltime, salaried IT Generalist . This position is located at Otterbein SeniorLife in Pemberville, OH . The candidate will perform general maintenance and end user support tasks as well as analyze, troubleshoot and repair computer systems, hardware & peripheral equipment, both remotely and on-site. The position will do frequent travel to all Otterbein northern Ohio sites including Marblehead, Perrysburg, Monclova, Sylvania, Toledo, Cridersville, St. Mary's and Pemberville.
At Otterbein, you're more than an employee, you're a Partner in Caring. Together, we work side by side toward a shared goal : delivering person-centered care that respects every resident and the choices they make.
Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care.
Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.
Responsibilities :
Hands-on & remote workstation & end-user support
Repair, rebuild & replace desktop & laptop systemsResolve dial tone & other phone system issuesDocumentation – Inventory, Support Center, Hardware, SoftwareSupport organization-wide Hikvision Camera SystemSupport organization-wide server based Nurse & Emergency Call SystemsQualifications :
Minimum 2 years' experience supporting the I / T needs for multiple locationsCustomer 1st MentalityProficient with MS Office Suite of productsKnowledge & working experience with Active DirectoryKnowledge & working experience with Microsoft Windows O / SKnowledge of network cablingOrganized and Detail OrientedA+ certification (additional I / T related certification is a plus)BS degree with an I / T or business related major or equivalent work experienceExperience with Office365, working in a hybrid environmentStrong written, verbal & interpersonal communications skills as well as an ability to work well independently & in a team environment.BENEFITS
Health & Wellness
Medical Insurance with free virtual doctor visitsVision & Dental InsurancePet InsuranceLife InsuranceEmployee Assistance Program (EAP) for personal and professional supportFinancial Security
401(k) Retirement Savings Plan with company matchPaid Time Off (PTO) that accrues immediately from day onePaid Holidays for a healthy work-life balanceAccess to DailyPay , enabling you to access up to 100% of your earned wages on a daily basisTuition Reimbursement up to $5,250 per year for ANY field of studyTuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros CollegeEmployee-Sponsored Crisis Fund available for those facing unforeseen challengesLegal & Identity Theft ProtectionGrowth & Development
University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discountsMultiple Partner Discounts available for various products and services through Access PerksAccess to 1,000s of hours of personal and professional development material through RightNow Media @ WorkSome benefits, including PTO and tuition reimbursement, are based on hours worked.Why work for Otterbein SeniorLife :
For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.
Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
Apply today and begin a meaningful career as an IT Generalist at Otterbein!