Microsoft Windows Administrator

Overview

Full Time

Fort Meade, MD, US

Job Purpose

The Microsoft Windows Administrator is located within Fort Meade and is a member of the IT Solution Engineering Team responsible for providing in-depth technical hardware and software support for all desktop and mobile (laptop, tablet, etc.) platforms to support large-scale enterprise networks.

Responsibilities

• Serve as an Image Building Engineer responsible for the overall maintenance and support of the Windows desktop / mobile environment.
• Build, install, and maintain enterprise-wide image for desktop and mobile platforms.
• Provide technical break-fix operational support to include troubleshooting and diagnosis across all DISANet geographically dispersed sites.
• Report on operational issues and escalate appropriately.
• Document and maintain technical workflow, process, and procedures.
• Lead and support other solution engineering projects.
• Have flexible working hours to be available to support team and operational sites, as needed.

Skills / Qualifications

Highly experienced in creating and maintaining OS image and application packages.

SCCM

Clearance

Must currently hold an active TOP SECRET security clearance.

Education and Experience

This position requires at least (8) eight years experience providing relevant IT support with a bachelors degree in Computer Science, Information Systems, Engineering, Business, or other related disciplines. Working knowledge of fundamental operations of relevant software, hardware, and other equipment. Superior knowledge in Windows and IT administration and maintenance, advanced knowledge of Windows operating systems and Office suites, as well as basic network and security fundamentals. Experience in call tracking applications and customer service practices. DOD 8570.01-M IAT-II compliance required at start. Experience in or work for the U.S. military is also highly desirable.

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