TMS Coordinator I - Clinic Lead

Job Description

Job Description

Description : Who We Are

NeuroStim TMS is Washington’s leading provider of Transcranial Magnetic Stimulation (TMS) therapy, offering a cutting-edge, non-invasive treatment for individuals struggling with depression, anxiety, OCD, PTSD, and other behavioral health conditions. We are a mission-driven organization focused on delivering high-quality, compassionate care in a supportive and collaborative environment.

Position Overview

As a TMS Coordinator I, you are a key leader in your clinic, ensuring seamless day-to-day operations while supporting patients through their care journey. This role blends administrative excellence, patient engagement, and leadership presence. You’ll also step in to support TMS treatments as needed, helping deliver an exceptional experience at every stage.

We’re looking for someone who is highly organized, service-oriented, and brings a positive, team-first attitude. If you thrive in a fast-paced environment and enjoy making a meaningful impact on patients and teammates alike, we’d love to meet you.

Key Responsibilities

• Greet and support patients throughout their visits with warmth and professionalism.
• Collect and manage patient payments using Transaction Express, including setting up recurring payment plans.
• Process New Patient Packets (NPP) and collect required documentation and signatures (e.g., ROI forms).
• Maintain clinic inventory, order supplies, and keep the clinic environment clean and organized.
• Schedule patient appointments and manage follow-ups with accuracy and urgency.
• Perform regular chart audits and assist with administrative provider documentation.
• Monitor and report patient concerns, care feedback, and operational issues to leadership.
• Encourage patients to leave Google reviews to support clinic awareness.

TMS Technician Support (25–40%)

Clinic Leadership & Culture

Requirements :

What We’re Looking For

Why Join NeuroStim?