Clinical Training/Education Specialist

Position Summary:

The clinical specialist is responsible for providing Case Coverage, Implementation, In-Servicing, Education, and Training Support services to customers both on site and remotely to ensure customer is well prepared to obtain training that will enable them to operate the company equipment according to a minimum of safe and effective use guidelines with the highest level of satisfaction

Product/Field Support:

• Provide Training support services to Healthcare professionals as requested
• Provide product support to Hospital Staff, and other Healthcare Personnel to ensure proper and optimal use of products.
• Work in conjunction with Territory Sales Manager, and/or other employees and provide product evaluations to prospective customers.
• Keep current on all product literature, promotional material and industry developments
• Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction
• Ability to transport equipment as needed/required. Reliable transportation for mobilizing equipment and physical ability to lift and move equipment

Qualifications (Knowledge, Skills & Abilities):

• Clinical understanding of the processes in a medical and/or radiation oncology department.
• Excellent interpersonal skills
• 2 years clinical experience
• 1+ years’ experience in Healthcare
• Proven ability to demonstrate competencies: Action Oriented, Perseverance, Learning on the fly and attention to detail
• Knowledge of computer applications
• Ability to work independently and exercise judgment consistent with organizational and department guidelines.

Preferred:

• Bachelor’s degree or equivalent
• 3 years of clinical education experience and medical devices within Oncology
• Experience in Sales and/or Sales support