Job Description
Job Description
- Do you have + / - 3 years of billing experience?
- Are you familiar with basic collections practices?
- Would you enjoy working at a local company, no more than 35 minutes from home?
- If so, please keep reading….
ABOUT THE OPPORTUNITY
Professional Tree Care Co. is seeking an experienced collections professional with billing and basic accounting experience to work in our corporate headquarters near the Berkeley Bowl West. The right person for this position will blend assertiveness with compassion and ethical integrity. They will have a great memory for names, figures, and be able to remember each client’s relationship to our staff and company.
ABOUT THE COMPANY
Since 1980, The Professional Tree Care Company has been trusted for tree services throughout Northern California. Based in Berkeley, CA, we service commercial, residential, and public works projects from Mendocino to Monterey, and from San Francisco to Sacramento.
What makes us unique? We recycle 100% of material removed from job sites at our own Green Waste Recycle Yard, custom mill logs and create organic mulch - and (soon) electricity - from the wood chips. We also have the staff, equipment, resources, and experience to perform tree services at any scale.
Are you seeking stability? We celebrated our 45th anniversary this year. Many of our managers have been with us 10+ years; some over 20. We like to hire folks who seek a work home; people eager to work hard, learn, and make friends along the way.
WHY YOU’RE SUCH A GREAT FIT FOR THIS ROLE
/ - 3 years of experience doing collections and basic accounting : GL & account reconciliationSkilled using software such as Sage, QuickBooks, and MS Suite, especially ExcelGreat written since much of your work is via email. (Yes, a cover letter is recommended.)Great verbal communications skills. You adjust your tone, approach, and tactics as situations requireYou’re persistent and resilient. Your follow-through even after setbacksYou’re highly ethical. You adhere to regulations and have a strong moral compassYou’re able to prioritize tasks, meet deadlines, and will let your peers know when you need assistance or have ample time to lend a handYou’re authorized to work in the U.S. without sponsorshipYou have a clean criminal history and can be bonded, if neededESSENTIAL FUNCTIONS
Serve as the company’s point-person for all delinquent accountsPrepare collections reports and related recordsPrepare written communication to clients, colleagues, and vendorsGenerate and analyze financial reports related to overdue invoicesWork alongside our AR / AP Manager on account reconciliations plus AR / AP tasks as neededCollaborate with other accounting- and office-related managersDevelop systems that increase efficiencyBilling & Invoicing
Prepare and generate accurate invoices based on completed work orders, contracts, or job ticketsEnsure proper documentation and job details are collected before invoicingSend invoices to residential and commercial clients via email, mail, or customer portalsCommunicate with arborist when work is ready to billProcess billing adjustments, credits, and re-bills as necessaryMaintain detailed billing records and track invoicing statusCoordinate with field crews, estimators, and project managers to verify job completion before invoicingAccounts Receivable & Collections
Monitor accounts receivable aging reports and follow up on past due accountsContact customers via phone, email, or mail to request payment and resolve disputesEstablish payment plans for overdue accounts when necessaryPost payments and reconcile customer accountsEscalate unresolved collection issues appropriatelyMaintain accurate notes and documentation of all collection activitiesRespond promptly to customer inquiries regarding invoices or paymentsCollaborate with arborists, scheduler and coworkers to resolve billing discrepanciesMaintain strong professional relationships with clients while enforcing payment termsSupport month-end closing and financial reporting related to accounts receivableCOMPENSATION AND FURTHER DETAILS
This position is paid $25.00 to $30.00 based on skills and experienceAccess to 401(k) on one’s first day of employmentCompany cell phoneBenefits after 90 days of employment include :100% contribution by the company for Kaiser / Medical, Optical, and Dental insurance.Paid holidays, paid sick days, PTO (paid time off)Employee referral bonusHOW TO APPLY
Update your resume so your EMAIL address is on the resumeCreate a brief cover letter and either send it along separately or include it at the bottom of your resume. Let us know why you’re the best person for this position and include how long it will take you to commute to Berkeley, door-to-door, to arrive at 8 : 00 a.m. (Use Google maps feature, if needed, so you can see the a.m. traffic and what time you’ll need to leave home.) Our address is 2828 8th Street, Berkeley, CA 94710.If your email address is NOT on your physical resume, we cannot move you to the next step in our interview process, which is to send you a survey that matches your natural workplace behavior to our open positions.No recruiters or outside agencies, please.
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