Special Response Team - Armed Officer

Security Officer

Essential Duties And Responsibilities

Primary duties and responsibilities include, but are not limited to, the following :

• Serve and promote a safe environment for hotel guests and team members through keen observation.
• Stand at stationary / mobile posts inside / outside the hotel as directed by the supervisor, Director of Security, or their representative.
• Respond to suspicious, unusual, or emergency situations using the appropriate escalation of force up to and including armed response by following established protocols.
• Respond in a calm demeanor for any / all emergencies that may arise, i.e., bomb threats, medicals, deaths, domestic disturbance, etc.
• Maintain proficiency in the use of all assigned protective equipment and firearm.
• Use rapid and sound judgment in responding to unusual or emergency situations using appropriate escalation level of force.
• Work in an environment and under conditions that require carrying authorized weapons and ammunition, using protective gear and devices, and awareness of personal safety and the safety of others.
• Meet and continue to meet required training standards related to handgun qualification.
• Patrol the property on a continual basis to assess and observe potential threats or suspicious activity.
• At all times, the officer will handle themselves calmly, professionally, and courteously to guests, co-workers, team members, and individuals on the property.
• Address any problem and / or incident on the property and communicate with the supervisor during the tour of duty.
• Be observant in all areas inside / outside of the hotel for safety concerns or suspicious circumstances.
• Use good judgment, reason, and a calm demeanor when approaching or responding to a volatile or armed situation.
• In the event of an emergency or similar situation, take control and instruct fellow co-workers, team members, and guests as to the best course of action to take.
• Complete investigations and subsequent reports by asking questions pertinent to the situation, such as; who, what, where, why, how, etc., to gather sufficient details to thoroughly satisfy investigation / report requirements. Use a computer report writing system to complete reports and be able to follow through / up on any given report.
• Make constant contact with both guests / team members to provide optimal service. This includes contacting various departments to provide / obtain pertinent information for guest service, investigations, etc.
• Liaise with outside law enforcement and maintain good communications skills and professionalism with agencies such as Police Officials, Fire Department, FBI, Secret Service, and Governmental Officials.
• Other duties as required.

Knowledge / Skills / Abilities

Certificates And Licenses

Education and / or Experience

Physical Demands

Work Environment