A company is looking for a Technical Support Representative to provide timely technical assistance and support to store employees.
Key Responsibilities
Document problems, complete problem tickets, and request information in the support tools
Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques
Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements
Required Qualifications
6 months of technical and / or call center experience
High School Diploma or GED required or 2 years equivalent experience
Technical Support Representative • Denver, Colorado, United States
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