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WMS Analyst

WMS Analyst

Insight GlobalWest Jefferson, OH, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Required Skills & Experience

  • Bachelor’s degree in related field or equivalent experience.
  • 1+ year experience in logistics systems or distribution.
  • Familiarity with WMS platforms, order management, or automation systems.
  • 2+ years of WMS configuration or SQL experience.
  • Solid Excel and data analysis skills.
  • Strong communication skills and ability to work independently during PM hours.

Job Description :

On-site role supporting live operations during 2nd shift. The WMS Analyst will serve as a liaison between Operations and IT, maintaining system stability, troubleshooting real-time WMS and automation issues, and ensuring clear communication across departments. This role supports the Eddie Bauer operation at the WOH site during peak season, ensuring fulfillment systems perform at optimal levels.

Day to Day :

  • Evaluate, configure, test, and support WMS functions (Manhattan & GreyOrange interface).
  • Troubleshoot order allocation, wave execution, and tote routing issues in real time.
  • Translate operational needs into system tickets or fixes and escalate as needed.
  • Track recurring issues and communicate findings to Planning / IT teams.
  • Support execution of peak order waves and late-night production stability.
  • Serve as first-line WMS / Operations support during live production.
  • Investigate stuck orders, allocation mismatches, and tote movement exceptions.
  • Configure or adjust system settings in partnership with IT.
  • Provide end-user training and documentation for any process changes.
  • Communicate daily issue logs and performance updates to leadership.
  • Compensation :

    $_25.50___ / hr to $__27___ / hr.

    Exact compensation may vary based on several factors, including skills, experience, and education.

    Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.

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    Analyst • West Jefferson, OH, US

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