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Administrative Assistant Meineke Auto Repair Mundelein 2060

Administrative Assistant Meineke Auto Repair Mundelein 2060

Meineke - 415Bolingbrook, IL, United States
20 hours ago
Job type
  • Full-time
Job description

Administrative Assistant – Meineke Auto Repair (Crestwood, IL)

Location : Mundelein, Illinois

Reports To : Store Manager

Position Overview

We are seeking a highly organized and customer-focused Administrative Assistant to support daily operations at our Meineke Auto Repair shop in Mundelein. The ideal candidate will combine strong communication skills with practical problem-solving ability, ensuring excellent customer experiences while assisting the store team with administrative and operational tasks. This role requires initiative, professionalism, and a willingness to step in wherever needed to help the shop succeed.

Key Responsibilities

Customer Communication

  • Keep multiple customers updated on the status of their vehicle repairs.
  • Handle incoming phone calls and in-person inquiries with professionalism.
  • Respond to customer complaints with empathy, patience, and solutions-focused communication.

Operational Support

  • Assist in managing daily shop operations as directed by the Store Manager.
  • Receive, log, and organize incoming parts deliveries.
  • Process returns of unused parts and maintain proper records.
  • Order shop supplies and ensure adequate inventory levels for smooth operations.
  • Team & Store Success

  • Support the shop team by coordinating administrative tasks and reducing bottlenecks.
  • Step in to help with other duties as needed to ensure store goals are met.
  • Maintain a professional, positive presence that represents the Meineke brand.
  • Qualifications

  • Previous administrative, customer service, or office support experience (automotive industry experience a plus).
  • Strong communication and interpersonal skills; ability to remain friendly and professional in high-pressure situations.
  • Highly organized, with the ability to manage multiple tasks and priorities.
  • Basic computer skills (MS Office, point-of-sale systems, or similar).
  • Reliability, punctuality, and a proactive “do what needs to be done” attitude.
  • Compensation & Benefits

  • Annual salary : $50,000 to $55,000 depending on experience.
  • Competitive hourly wage based on experience.
  • Opportunity for advancement within a growing automotive repair business.
  • Employee discounts on auto repair services.
  • Supportive team environment.
  • Create a job alert for this search

    Administrative Assistant • Bolingbrook, IL, United States

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