Customer Service Rep
Domino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.
Responsibilities include :
- Answering incoming phone calls and taking customer orders accurately and efficiently
- Preparing and making pizzas according to company standards and customer specifications
- Processing cash and credit card transactions with precision
- Providing outstanding customer service, addressing inquiries and resolving issues promptly
- Maintaining a clean and organized work environment, adhering to food safety standards
- Collaborating with team members to ensure smooth operations during busy periods
- Assisting with various cleaning tasks to uphold store cleanliness
- Handling multiple tasks simultaneously in a fast-paced environment
- Lifting and moving items weighing up to 25 lbs as needed
Qualifications :
Excellent customer service skills with a friendly and professional demeanorStrong communication abilities, particularly in phone interactionsBasic math skills for handling cash transactionsAbility to follow directions and adhere to company proceduresPhysical capability to stand for extended periods and lift up to 25 lbsFlexibility to work weekends, holidays, and various shifts as neededMultitasking skills to manage multiple orders and tasks efficientlyTeam player attitude with a willingness to support colleaguesAttention to detail in order preparation and customer interactionsBasic computer skills for operating ordering systemsFood service experience is a plus, but not requiredHigh school diploma or equivalent preferredMust be able to pass a pre-employment drug test and criminal background checkAll your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and / or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.