Account Operations Specialist

Hybrid Digital is an eCommerce apparel company located in Lewis Center. With over 40 years of industry experience, Hybrid Digital has cemented itself as one of the most dependable and trusted sources for on-demand print and fulfillment.

What is my role?

The Account Operations Specialist at Hybrid Digital will be responsible for managing and growing ecommerce accounts by working closely with merchandisers, overseeing the listing process, and ensuring quality and compliance for all product listings.

What You'll Do

• Work with the Account Manager to achieve company sales goals for owned accounts.
• Merchandising : Collaborate with Merchandisers to create compelling new product assortments that resonate with clients.
• Listing Management : Own the listing creation process using automated tools and bulk upload processes to ensure accurate and brand-compliant listings.
• Quality Control : Audit account listings daily, focusing on accuracy, brand compliance, and inventory levels to ensure optimal performance.
• Strategy Implementation : Work with Account Managers to develop and implement merchandising strategies that align with company goals.
• Collaborate with Account Managers to plan assortments to drive incremental sales volume.
• Identify growth opportunities and explore white space in each account.
• Monitor and report on the performance of product categories and individual listings.
• Maintain awareness of current trends and consumer behavior to enhance the e-commerce customer experience.
• Work with internal and external partners to maximize listing exposure.

What You'll Need

Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.