System Administrator, Skill Level 2

At Avalore, we are a mission-driven, veteran-owned small business that helps government agencies harness the power of data and emerging technologies to solve complex problems. Our team combines deep technical expertise with a passion for public service, delivering innovative, responsible solutions in AI, data governance, cybersecurity, and enterprise transformation. Joining Avalore means working alongside experts who have successfully led high-impact initiatives across the DoD and Intelligence Community, and being part of a company that values integrity, agility, and purpose.

Your responsibilities will include :

• Providing support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Managing IT system infrastructure and related processes.
• Supporting IT systems, including day-to-day operations, monitoring, and problem resolution for client / server / storage / network devices, mobile devices, etc. Providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Supporting escalation and communication of status to agency management and internal customers. Managing dispatch system and hardware problems, and remaining involved in resolution.
• Configuring and managing UNIX and Windows operating systems, installing / loading OS software, troubleshooting, maintaining system integrity, and configuring network components to improve reliability and performance.

Minimum requirements :

Preferred qualifications :

Additional benefits include :

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