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Call Center Agent - Div of Corporations

Call Center Agent - Div of Corporations

PATLiveTallahassee, FL, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description

PATLive is seeking skilled and personable individuals for a remote role handling incoming calls for the Florida Department of State, Division of Corporations. This position requires excellent customer service skills and a professional phone presence. If you're looking for a remote opportunity with a reputable company, we encourage you to apply.

We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.

Must Haves

We Are Looking For :

  • Full-Time Availability : You are available to work a consistent Monday through Friday schedule, 8 : 00 AM to 5 : 00 PM EST.
  • Reliable Internet : A stable, wired internet connection to your Wi-Fi router or cable modem, with a minimum speed of 20 Mbps download and 5 Mbps upload.
  • Professional Equipment : A high-quality wired headset, keyboard, and mouse are required for optimal performance.
  • Dedicated Workspace : You have a quiet, distraction-free home office environment.
  • Residency : We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.
  • Background Check : You are able to pass a background check.

Your Expertise

  • Exceptional Communication : You possess excellent interpersonal skills, demonstrating friendliness and patience in a fast-paced, high-volume call environment.
  • Technical Proficiency : You are comfortable using computers and navigating software applications.
  • Multi-tasker : Embrace a can-do attitude, even when juggling multiple tasks.
  • Team Player :   Be a reliable, present, and collaborative member of the team.
  • Minimum Requirements :

  • Reliable Internet : A stable, wired internet connection to your Wi-Fi router or cable modem, with a minimum speed of 20 Mbps download and 5 Mbps upload.
  • Professional Equipment : A high-quality wired headset, keyboard, and mouse are required for optimal performance.
  • Schedule Availability : Candidates must be available to work a Monday through Friday schedule, from 8 : 00 AM to 5 : 00 PM ET.
  • Residency Requirement : We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. We kindly request that individuals residing outside of these states refrain from applying.
  • Your Total Rewards

    Pay

  • $16 per hour (English)
  • $17 per hour (Spanish)
  • Benefits

  • Remote Work Flexibility : Enjoy the convenience and comfort of working from your home.
  • Comprehensive Paid Training : Receive thorough training to ensure your success in the role.
  • Robust Benefits Package :
  • Medical, Dental, and Vision Insurance

  • Life Insurance
  • Supplemental Benefits
  • 401K Retirement Savings Plan
  • Generous Time Off : Benefit from paid holidays and paid time off.
  • We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.

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    Call Center Agent • Tallahassee, FL, US