Customer Service Representative Part-Time

Job Description

Job Description

Customer Service Representative

Location : Remsen, NY

Company : Buell Fuels & Center State Propane

Department : Client Services

About Us

Buell Fuels & Center State Propane are fast-growing, family-owned companies headquartered in Deansboro, New York . We provide high-quality fuel products and exceptional service to residential, commercial, and municipal customers across Upstate New York.

We’re seeking a Part-Time Customer Service Representative for our Remsen office —a motivated, hardworking individual who thrives in a fast-paced environment and enjoys helping customers. This is an excellent opportunity to gain valuable experience and be part of a supportive, team-oriented company.

What We Offer

Competitive pay : $16.00 – $20.00 per hour (based on experience)

Seasonal position : September–March

Paid sick time

Opportunities for personal growth and advancement within the organization

Responsibilities

Provide outstanding customer service by answering inquiries and resolving issues professionally and efficiently

Develop and maintain strong knowledge of company products and services (gasoline, diesel, heating oil, propane, etc.)

Build and maintain positive customer relationships through proactive communication

Process customer orders, account updates, and payments accurately

Analyze customer accounts and make necessary corrections or adjustments

Assist with accounts receivable functions as assigned

Trace and expedite late orders to ensure timely fulfillment

Utilize leads to expand the customer base and follow up on opportunities promptly

Maintain organized records and complete required paperwork

Perform additional duties as assigned

Filling propane tanks for customers

Qualifications

High School Diploma or GED required

1–2 years of customer service experience preferred (fuel, propane, or heating industry experience a plus but not required)

Strong computer and data-entry skills

Excellent verbal and written communication abilities

Professional, courteous, and customer-focused demeanor

Strong organizational and time-management skills

Ability to multitask in a fast-paced environment

Positive attitude and willingness to learn

Able to lift 40lb pellet bags

Key Skills

Customer Service | Communication | Organization | Problem Solving | Computer Literacy | Math Aptitude | Time Management | Teamwork

• ???? Work Location : In-person – Remsen Office, NY
• ???? Job Type : Seasonal (September – March)
• ???? Pay Range : $16.00 – $20.00 per hour

Monday-Friday