Customer Support Representative

A company is looking for a Customer Support Representative to manage client and vendor account inquiries and resolve service issues.

Key Responsibilities

Respond to incoming service-related issues and questions, including waste service plan inquiries and missed pickups

Collaborate with waste hauling vendors to ensure prompt responses to service orders and resolve service-related issues

Manage internal work activity reports and update client, site, and vendor data in internal systems

Required Qualifications

High school diploma or equivalent required

One year of customer service experience in a call center environment preferred

Proficiency in Microsoft Office suite

Ability to work in a team-based environment