Field Service Site Specialist

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

• Provides on-site routine technical service at defined customer line.
• Performs consignment inventory mgmt., manages / records / maintains all related consumption data at customer processes / lines.
• Supports forecasting and supply process (material order) where applicable.
• Maintains quality / efficiency level of products and escalates technical challenges to Application Engineering.
• Acts as first responder between customer line and field sales.
• Aligns sales strategies with sustainability goals.

Develops customer centric initiatives to enhance loyalty and long-term partnership

Implements customer feedback (Voice Of Customer) to refine customer expecations.

What makes you a good fit

Must have a strong work ethic and excellent customer relationship skills.

Strong communication skills both internally and externally.

Some benefits of joining Henkel

The salary for this role is $65,000.00- $75,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.